What are the responsibilities and job description for the Quality Assurance Team Member position at Veterans Disability Help, LLC?
General Job Description
Under the Direction of the Chief Executive Officer and Director the Quality Assurance Rep will handle clerical tasks and administrative duties.
Major Duties and Responsibilities
We are looking for Quality Assurance team members to perform a variety of administrative tasks.
Quality Assurance will work on finalizing clients disability claims before submission.
Recommended Experience
Administration and Management-Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Customer and Personal Service-Knowledge or principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical-Knowledge of administrative and clerical procedures as well as managing files and records and other office procedures and terminology.
Required Skills
Work experience as an Executive Assistant, Personal Assistant or similar role
Excellent MS Office knowledge
Outstanding organizational and time management skills
Familiarity with office gadgets and applications (e.g. e-calendars and copy machines)
Excellent verbal and written communications skills
Discretion and confidentiality
High School degree
PA diploma or certification is a plus
Education
BA or BS in Business preferred
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Paid time off
- Professional development assistance
- Retirement plan
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Administrative Experience: 2 years (Required)
Work Location: In person
Salary : $18
