What are the responsibilities and job description for the Computer Technician position at Veterans Engineering?
Job Title: System admin
Location: Augusta GA
Duration: 1 year
Job Description:
- Performing installation, configuration, maintenance, testing and troubleshooting tasks in support of the IT customers. Frequently positioning self to set up and maintain computers and connect/pull cords from under desks and in server closets.
- Performing regular and repetitive unpacking, moving, and installation of IT equipment weighing up to 50 pounds (or greater with additional assistance).
- Frequently traversing around large site campus while transporting equipment to various office buildings.
- Communicating directly with customers on site to diagnose and resolve customer related hardware/software issues utilizing the Service Now tool. Track and document all system changes, problems, issues, and work tasks within Service Now.
- Provisioning of newly procured endpoints to include desktops, laptops, printers, and mobile devices. Perform imaging, desktop support, adds/moves and changes.
- Installing OS Patch installation/patch removal (if applicable), OS upgrades and Commercially Available Off-the-Shelf (COTS) software.
- Providing user management account support where Elevated Privileges (EP) may be required.
- Performing software application installation and configuration based on change order instructions.
Job Overview
We are seeking a skilled Computer Technician to join our team. The ideal candidate will be responsible for providing technical support and assistance to our organization's computer users.
Duties
- Install, maintain, and troubleshoot hardware and software systems
- Provide technical support for desktops, laptops, and mobile devices
- Set up and configure computer networks, including VPN and firewall systems
- Perform software troubleshooting and provide solutions
- Assist with IT infrastructure maintenance and upgrades
- Collaborate with IT support teams to resolve technical issues promptly
- Utilize ServiceNow or similar platforms for ticketing and tracking system incidents
- Ensure compliance with security protocols and data protection regulations
Skills
- Proficiency in computer networking and IT systems
- Experience with Windows operating systems
- Knowledge of remedy software for incident management
- Strong understanding of desktop support principles
- Familiarity with IT infrastructure components
- Ability to troubleshoot hardware and software issues effectively
Job Types: Full-time, Contract
Pay: $50,000.00 - $52,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $50,000 - $52,000
