What are the responsibilities and job description for the Manager, Field Strategy & Analysis position at Veterinary Emergency Group?
WHO WE ARE :
Veterinary Emergency Group (VEG) is a rapidly growing veterinary emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. Backed by top-tier institutional investors, we are changing the face of emergency veterinary medicine with a "customer first" mentality and a true employee-centric environment. We are experiencing significant expansion across the country, with 90 locations by the end of 2024. This will allow our VEGgies to pursue a strong career growth trajectory.
CULTURE AT VEG :
At VEG, we want people and their pets to feel safe, secure, and valued. We aim for our employees to feel the same way. We lead with our values of togetherness, openness, heroic helping, and meaningful moments. With the highest NPS in our industry, we're ready to ensure that VEG is always the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams.
WHO WE NEED :
We are seeking exceptional strategic and analytic problem-solvers to join our team in the newly created role of Field Strategy & Analysis. As VEG continues to grow rapidly, our business needs have become increasingly complex and require a more refined, localized approach to ensure sustainable growth and continuous operational and financial success. This role will be a key contributor to a region's performance by identifying and implementing improvement opportunities at the individual hospitals and markets within an assigned region.
This new team will report centrally to the Solutions & Insights (S&I) team and will be highly visible at the VEG headquarters, but will primarily function as an integral part of the regional team, serving as trusted partners to the Regional Vice President (RVP), Market Owners (MOs) and Hospital Leaders who lead VEG's operation in a specific region. The role will help facilitate the creation of the strategic objectives for their region and help drive performance relative to these objectives, with a significant focus on strategic growth initiatives. This person will be in the day-to-day information flow of the Region and will put into practice a variety of strategic and analytic capabilities to support the biggest priorities in each region, driving projects holistically from ideation, assessment, through implementation to help address critical business needs. They will proactively identify performance gaps and growth opportunities and be responsive to the critical needs of regional leaders.
The ideal candidate will have strong analytical skills, strategic thinking, intellectual curiosity, high EQ, and the ability to collaborate cross-functionally to drive business success.
WHAT YOU CAN EXPECT TO DO :
- Partner with the RVP and MOs to identify, prioritize, and capture performance improvement opportunities. Prioritizing work with RVP.
- Leverage market assessment tools, insights, and best practices developed centrally to support local level priorities.
- Lead targeted strategic initiatives, from conceptualization through implementation, to improve performance where needed
- Provide thought partnership to regional leadership for strategic planning, general problem-solving and operational challenges.
- Develop / prove business cases around clinical improvement opportunities and investments in partnership with Regional Medical and Regional Nursing Directors.
- Contribute to regional strategic planning and budgeting
- Foster a culture of continuous improvement and test and learn cycle, including by managing and measuring pilots and ensuring insights and learnings are shared across the region and across VEG
- Respond to questions from regional field leaders to understand performance and inform decision-making
- Attend market-level and regional leadership meetings to stay embedded in day-to-day operations and ensure alignment on priorities and initiatives.
- Stay current on regional / market trends, competitive landscape, and emerging issues to incorporate into strategic and analytic work.
WHAT YOU NEED :
WHY YOU SHOULD CHOOSE US :
VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!
Salary : $130,000 - $160,000
