What are the responsibilities and job description for the Client Relations Specialist position at Veterinary Specialties Referral Center?
Benefits:
Previous Veterniary Reception Or Assistant Experience Is Required.
The Client Relations Specialists must possess strong organizational skills, exhibit excellent telephone and in-person client service and communication skills. They must be able to work in a fast-paced environment, remaining calm under pressure and work collaboratively with others in a team-oriented environment. You must have the ability to handle multiple tasks at once and have close attention to detail. Excellent computer skills are a must as we work in a paperless environment. Candidates must have compassion for animals and their owners. Prior experience within human medicine or a veterinary hospital is a plus.
Job Responsibilities: include the following.
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Previous Veterniary Reception Or Assistant Experience Is Required.
The Client Relations Specialists must possess strong organizational skills, exhibit excellent telephone and in-person client service and communication skills. They must be able to work in a fast-paced environment, remaining calm under pressure and work collaboratively with others in a team-oriented environment. You must have the ability to handle multiple tasks at once and have close attention to detail. Excellent computer skills are a must as we work in a paperless environment. Candidates must have compassion for animals and their owners. Prior experience within human medicine or a veterinary hospital is a plus.
Job Responsibilities: include the following.
- Provide excellent customer service by greeting clients, answering questions, and processing incoming patients.
- Answering phone calls including scheduling appointments and taking messages for doctors and staff.
- Entering client and patient data into EMR system.
- Generating invoices, and entering payments into EMR system.
- Managing the retrieval and storage of patients medical records.
- Make reminder calls confirming client appointments.
- Maintain the cleanliness of waiting room.
- Performs other related duties as assigned.
