What are the responsibilities and job description for the Assistant General Manager - Denver, CO position at VetJobs?
Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Full-Time in Denver, CO - Mid Level - $80k - $85k
About Sentral
Sentral is a network of communities redefining the way people live. Sentral’s mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home . Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon.
Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes.
Position Overview And Responsibilities
At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Assistant General Manager will report to the general manager and perform administrative and organizational duties such as liaising with residents, collecting rent, doing basic bookkeeping, organizing property viewings and overseeing facility maintenance. This role will also be responsible for evaluating applicants and negotiating contracts.
This is an in-person position located on-site of the property.
What You’ll Do
Uphold Sentral’s standards, best practices, policies and procedures, and value of excellence in customer service
Assume General Manager’s duties/authority in absence of immediate supervisor in accordance with company and community guidelines
Establish rapport with residents and guests so they always feel loved
Respond to resident and guest questions and concerns in a timely manner
Be responsible for resident lease renewal process and retention results
Monitor and respond to all online reviews per company procedure and policy
Ensure compliance with all company, local, state and federal regulations and safety rules
Ensure unsafe conditions are corrected in a timely manner
Maintain accurate monthly commission sheets on leases, renewals and delinquencies for bonus purposes
Complete accounting month end process and assist with monthly financial statement reporting
Provide general clerical assistance to community office
Manage the maintenance and custodial teams at the property
Schedule and oversee maintenance calls to apartment units
Continuous understanding of the property’s condition related to capital, repairs, vacant status, etc.
Oversee of planning and execution of resident and guest events
Oversee and provide back up to the leasing floor
Assist in monitoring advertising source effectiveness
Assist in conducting market surveys and shop competitive communities
Perform other related duties and assignments as needed and assigned
Auto req ID
439855BR
Minimum Education Required
High School/GED
Job_Category
Management
Additional Qualifications/Responsibilities
Skills and Experience
High School Diploma or equivalent required; some college preferred
A minimum of one-year experience in a customer service-related industry and one-year apartment leasing experience or a combination of accounting skills/education with customer service experience is preferred
Must possess strong attention to detail and sales ability
OSHA laws and regulations, willingness to obtain within six months
Demonstrate an ability to support and contribute to community team
Demonstrate strong oral and written communication skills
Great time management skills
Strong decision-making and problem-solving skills
Computer literate with capability in email, MS Office and related communication tools
Must possess a positive attitude and the ability to smile under all circumstances
Participate in training in order to comply with new or existing laws
Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem
Ability to work a flexible schedule, including evenings and weekends
Sentral Benefits
Healthcare Coverage: We are committed to providing comprehensive healthcare plans (medical, dental, vision, and other benefit options) to our team members and their families.
Time Off: Sentral fosters a flexible work lifestyle by offering paid time off, paid holidays, & volunteer hours to all full-time team members.
Matching 401K: To help you reach your savings goals, we offer a 401(k) plan with a match.
Career Development: We offer extensive learning and development opportunities to support growth.
Requirements
The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role:
Work in a space that includes indoor and outdoor spaces, with and without covering
Move throughout the property for extended periods of time
Transport boxes and equipment weighing up to 20 pounds
Communicate with other persons in the building
Observe details in surrounding areas and on a screen
City*
Denver
State*
Colorado
Job Code
Hospitality_ Hospitality
Affiliate Sponsor
Sentral
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Full-Time in Denver, CO - Mid Level - $80k - $85k
About Sentral
Sentral is a network of communities redefining the way people live. Sentral’s mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home . Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon.
Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes.
Position Overview And Responsibilities
At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Assistant General Manager will report to the general manager and perform administrative and organizational duties such as liaising with residents, collecting rent, doing basic bookkeeping, organizing property viewings and overseeing facility maintenance. This role will also be responsible for evaluating applicants and negotiating contracts.
This is an in-person position located on-site of the property.
What You’ll Do
Uphold Sentral’s standards, best practices, policies and procedures, and value of excellence in customer service
Assume General Manager’s duties/authority in absence of immediate supervisor in accordance with company and community guidelines
Establish rapport with residents and guests so they always feel loved
Respond to resident and guest questions and concerns in a timely manner
Be responsible for resident lease renewal process and retention results
Monitor and respond to all online reviews per company procedure and policy
Ensure compliance with all company, local, state and federal regulations and safety rules
Ensure unsafe conditions are corrected in a timely manner
Maintain accurate monthly commission sheets on leases, renewals and delinquencies for bonus purposes
Complete accounting month end process and assist with monthly financial statement reporting
Provide general clerical assistance to community office
Manage the maintenance and custodial teams at the property
Schedule and oversee maintenance calls to apartment units
Continuous understanding of the property’s condition related to capital, repairs, vacant status, etc.
Oversee of planning and execution of resident and guest events
Oversee and provide back up to the leasing floor
Assist in monitoring advertising source effectiveness
Assist in conducting market surveys and shop competitive communities
Perform other related duties and assignments as needed and assigned
Auto req ID
439855BR
Minimum Education Required
High School/GED
Job_Category
Management
Additional Qualifications/Responsibilities
Skills and Experience
High School Diploma or equivalent required; some college preferred
A minimum of one-year experience in a customer service-related industry and one-year apartment leasing experience or a combination of accounting skills/education with customer service experience is preferred
Must possess strong attention to detail and sales ability
OSHA laws and regulations, willingness to obtain within six months
Demonstrate an ability to support and contribute to community team
Demonstrate strong oral and written communication skills
Great time management skills
Strong decision-making and problem-solving skills
Computer literate with capability in email, MS Office and related communication tools
Must possess a positive attitude and the ability to smile under all circumstances
Participate in training in order to comply with new or existing laws
Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem
Ability to work a flexible schedule, including evenings and weekends
Sentral Benefits
Healthcare Coverage: We are committed to providing comprehensive healthcare plans (medical, dental, vision, and other benefit options) to our team members and their families.
Time Off: Sentral fosters a flexible work lifestyle by offering paid time off, paid holidays, & volunteer hours to all full-time team members.
Matching 401K: To help you reach your savings goals, we offer a 401(k) plan with a match.
Career Development: We offer extensive learning and development opportunities to support growth.
Requirements
The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role:
Work in a space that includes indoor and outdoor spaces, with and without covering
Move throughout the property for extended periods of time
Transport boxes and equipment weighing up to 20 pounds
Communicate with other persons in the building
Observe details in surrounding areas and on a screen
City*
Denver
State*
Colorado
Job Code
Hospitality_ Hospitality
Affiliate Sponsor
Sentral
Salary : $80,000 - $85,000
