Demo

Technical Support Specialist

Vets Hired
San Diego, CA Full Time
POSTED ON 4/4/2025
AVAILABLE BEFORE 5/4/2025

About the job Technical Support Specialist

Position Summary and Responsibilities :

Working remotely, the Technical Support Specialist will be responsible for configuring, installing, maintaining, and managing computer hardware and software systems; resolving tickets representing user-generated technical requests or problems and troubleshooting technical processes and issues to maintain productivity; and providing 1st level technical support to staff.

The successful candidate will :

  • Collaborate with technical staff and management to establish goals and objectives for system improvements and upgrades.
  • Create and implement new processes and guides to improve efficiency and user
  • Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure user satisfaction.
  • Demonstrate strong customer service skills and respond to user needs within a timely
  • Develop training manuals and troubleshooting procedures to help both support personnel and end users interact properly with hardware and software.
  • Install and maintain hardware, software, and other equipment to meet user needs, routinely observe operational performance, and install updates when necessary.
  • Maintain detailed records of daily interactions with users, installation / update activities, reported issues, and completed solutions along with any further actions required of management or repair personnel.
  • Maintain current knowledge of technological advances in computers and peripheral equipment, software, operating systems, and networks including knowledge of PC and MAC operating systems and Google workspace applications.
  • Perform helpdesk duties; respond to inquiries; create work orders and assign to appropriate staff; resolve issues as required.
  • Prepare hardware, software, and procedural
  • Provide daily support to users of various computer systems including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation.
  • Troubleshoot malfunctions of hardware and / or software applications for the purpose of resolving operational issues and restoring services.
  • Work under limited supervision following standardized practices and / or
  • Leading, guiding, and / or coordinating
  • Operating within a defined

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Technical Support Specialist?

Sign up to receive alerts about other jobs on the Technical Support Specialist career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$83,086 - $106,052
Income Estimation: 
$83,298 - $131,726
Income Estimation: 
$101,020 - $131,637
Income Estimation: 
$83,086 - $106,052
Income Estimation: 
$83,298 - $131,726
Income Estimation: 
$101,020 - $131,637
Income Estimation: 
$63,877 - $80,867
Income Estimation: 
$72,545 - $94,693
Income Estimation: 
$83,086 - $106,052
Income Estimation: 
$101,020 - $131,637
Income Estimation: 
$95,435 - $126,957
Income Estimation: 
$130,171 - $173,458
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Vets Hired

Vets Hired
Hired Organization Address Dedham, MA Full Time
Basic Qualifications Bachelors degree in Software Engineering, or a related Science, Engineering or Mathematics field, p...
Vets Hired
Hired Organization Address Fort Lauderdale, FL Full Time
Description The purpose of the Financial Aid Officer is to guide students through the financial aid process and ensure t...
Vets Hired
Hired Organization Address New York, NY Full Time
Job Description Job Description Job Details Exciting Leadership Opportunity : Vice President, Office of Research and Pro...
Vets Hired
Hired Organization Address Dallas, TX Full Time
Assists with payroll preparation and processing, completion and tracking of ongoing data audits, and maintenance and set...

Not the job you're looking for? Here are some other Technical Support Specialist jobs in the San Diego, CA area that may be a better fit.

Technical Support Specialist

Oxford Global Resources, San Diego, CA

Technical Support Specialist

VanderHouwen, San Diego, CA

AI Assistant is available now!

Feel free to start your new journey!