Community Experience Liaison at Vetter Senior Living

At Vetter Senior Living, we are committed to providing a vibrant and caring community for our residents. As the Community Experience Coordinator, you will play a vital role in creating an environment that promotes social interaction, well-being, and enrichment for elderly residents.

The Community Experience Coordinator is responsible for overseeing the daily operations of our community, ensuring residents feel connected, engaged, and enriched. You will be responsible for driving social engagement, planning activities, coordinating transportation, overseeing leasing and contracts, and providing exceptional customer service.

Key Responsibilities:

• Sales and Marketing:
• Assist in marketing efforts to promote the community to potential residents and maintain relationships with current residents.
• Conduct tours, provide information on housing options, and guide prospects through the leasing process.
• Maintain current knowledge of available units, pricing, and lease terms.
• Community Engagement:
• Develop, plan, and organize daily, weekly, and seasonal activities that promote social interaction, well-being, and enrichment for residents.
• Foster a warm, welcoming, and inclusive community environment that encourages resident participation.
• Connect residents with local resources and services to enhance their quality of life.
• Event Planning and Life Enrichment:
• Plan and execute events and activities that promote physical, emotional, and social engagement for elderly residents.
• Work closely with residents to ensure activities cater to their interests and needs.
• Operational Support:
• Oversee clubhouse operations, ensuring it is open and closed according to schedule and is well-maintained.
• Coordinate transportation for residents as needed, ensuring they have access to essential services and events.
• Create maintenance work orders and ensure timely follow-up on resident requests.
• Customer Service and Resident Relations:
• Serve as a primary point of contact for residents, providing exceptional service and addressing any concerns or needs promptly and professionally.
• Act with compassion, providing emotional support and ensuring the comfort of residents, especially those requiring additional care.
• Leasing and Contract Management:
• Assist with the leasing process by managing contracts, renewals, and ensuring all required documentation is completed.
• Ensure residents' needs are met, helping create an environment that promotes long-term resident satisfaction.
• Facility Management:
• Ensure the community grounds and buildings are pristine, including regular inspections and coordination of necessary upkeep and repairs.

Requirements and Qualifications:

• Two years of experience in hospitality, customer service, or event planning.
• Experience working with seniors or in active aging communities preferred.
• Knowledge of life enrichment strategies and creating engaging activities for older adults.

Benefits and Work Environment:

Vetter Senior Living offers a supportive and collaborative work environment where your creativity and passion for enriching the lives of others can truly make a difference. We offer competitive compensation and benefits packages, and opportunities for professional growth and development.

As a Community Experience Coordinator, you will be part of a team that is dedicated to delivering exceptional care and services to our residents. If you are passionate about creating vibrant and caring communities, we encourage you to apply.