Customer Service Representative (Seasonal / Work From Home)

Are you looking to work for some of the most exciting brands in the outdoor industry? VF Corporation is looking for exceptional customer care representatives to fill part-time and full-time seasonal positions in our Customer Service Department supporting brands like The North Face, Vans, Timberland and more! Why should you apply?  ·       Earn $15.50 per hour  ·       Flexible hours (part-time or full-time) ·       Work from home for the entire seasonal assignment ·       GREAT FOOT IN THE DOOR! High level performance may lead to long term employment in Appleton, WI location ·       Discounts available for VF brands Check out what a Customer Care Representative at VF Corporation does: https://www.youtube.com/watch?v=iStk_9PLYRk! Principal Duties and Responsibilities:     ·       Provide exceptional customer service by responding efficiently, accurately, and courteously on all customer transactions through inbound calls, live chat, and email correspondence.  ·       Process product orders and provide prompt and efficient response and resolution to all customers’ requests utilizing multiple different screens, systems and websites. ·       Assist customers, sales reps, and management with inquiries or issues concerning orders.  ·       Analyze, review, and process customer's request for return authorization and credits.  ·       Maintain effective communication with customers to provide on-going information flow as it relates to sales, promotions and problems to ensure accurate billings and shipments.   ·       Provide technical and/or product information as required to respond to customer inquiries.  ·   Certain Customer Care Representatives will have additional responsibilities to service our customers over social media platforms, warranty claims, and other special projects. Requirements:  **Must reside in Wisconsin or North Carolina** ·       Must be at least 18 years of age  ·       Must be able to work between the hours of 7:00am – 6:30pm CST ·       Strong computer skills and ability to multi-task in a fast-paced environment ·       Reliable internet and a quiet place to work without distractions · Ability to complete I-9 on your first day in person at our Appleton, WI or Greensboro, NC office #LI-WM1 R-20230706-0061 VF Corporation outfits consumers around the world with its diverse portfolio of iconic lifestyle brands, including Vans®, The North Face®, Timberland®, and Dickies®. Founded in 1899, VF is one of the world's largest apparel, footwear and accessories companies with socially and environmentally responsible operations spanning numerous geographies, product categories and distribution channels. VF is committed to delivering innovative products to consumers and creating long-term value for its customers and shareholders. VF Diversity Vision Statement VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor. VF is committed to meeting the diverse needs of people with disabilities in a timely manner that is consistent with the principles of independence, dignity, integration and equality of opportunity, and will do so by striving to identify, prevent and remove barriers to accessibility wherever possible as well as by meeting the accessibility requirements under the ADA, AODA, and other applicable state, local or provincial regulations. VF is committed to digital accessibility, and to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA and complying with the ADA and AODA Standards for Accessible Design, and other applicable regulations. If you need an accommodation or have any questions regarding this statement, please send your request to PeopleServices@vfc.com.

Salary : $16 - $0