Insurance Verification- FrontDesk

Job Overview
We are seeking a dedicated and detail-oriented Front Desk Agent Insurance Verification specialist to join our team. This role is essential in providing excellent customer service and administrative support within our Dental office setting. The ideal candidate will possess strong communication skills, a solid understanding of dental terminology, and the ability to manage patient interactions efficiently while ensuring compliance with HIPAA regulations.

Responsibilities

• Greet patients and visitors warmly, ensuring a positive first impression.
• Manage appointment scheduling and confirm patient visits.
• Collect and verify patient information, including insurance details and medical history.
• Conduct insurance verification and explain coverage options to patients.
• Maintain accurate records in compliance with HIPAA standards.
• Assist with coding using ADA codes and systems for billing purposes.
• Handle incoming calls, emails, and inquiries professionally.
• Coordinate with healthcare providers to ensure seamless patient care.
• Maintain the front desk area in an organized and welcoming manner.

Qualifications

• Previous experience in a dental office is required.
• Knowledge of dental terminology, coding, and insurance verification processes.
• Familiarity with managed care systems is a plus.
• Strong organizational skills with attention to detail.
• Excellent communication skills, both verbal and written.
• Ability to work effectively in a fast-paced environment while managing multiple tasks.
• Proficient in using office equipment and software related to medical records management.
• A commitment to maintaining confidentiality and adhering to HIPAA regulations.

Join our team as a Front Desk Agent, where you will play a vital role in enhancing the patient experience while supporting our healthcare professionals.

Job Type: Full-time

Pay: $15.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Insurance verification: 1 year (Required)
• Dental office: 1 year (Required)

Ability to Commute:

• Hickory, NC 28601 (Required)

Ability to Relocate:

• Hickory, NC 28601: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $21