What are the responsibilities and job description for the Cell Phone Repair Technician position at VI HOLDINGS LLC?
Overview
We are seeking a skilled and detail-oriented Mobile Phone Technician to join our team. The ideal candidate will have a strong background in mobile device repair and technical support, with the ability to troubleshoot and resolve issues across various operating systems, including iOS and Android. This role requires proficiency in using hand tools and a commitment to providing exceptional service to our customers.
Responsibilities
- Diagnose and repair mobile phones, tablets, and other handheld devices.
- Utilize hand tools and equipment for repairs, ensuring precision and quality.
- Provide technical support for software troubleshooting across multiple operating systems, including iOS and Android.
- Analyze device issues to determine the best course of action for repairs.
- Perform field service tasks as required, including on-site repairs and customer interactions.
- Maintain accurate records of repairs, parts used, and customer interactions.
- Stay updated on the latest mobile technology trends and repair techniques.
Qualifications
- Proven experience in mobile phone repair or a related field.
- Proficiency with hand tools and equipment used in device repair.
- Familiarity with Mac OS, Android, iOS, and various operating systems.
- Strong analytical skills to diagnose problems effectively.
- Excellent technical support skills with a customer-focused approach.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Previous experience in field service is a plus but not required.
Join us in delivering top-notch service to our customers while working in an engaging environment that values skill development and teamwork.
Job Type: Full-time
Pay: $15.57 - $17.01 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
Supplemental Pay:
- Commission pay
Ability to Commute:
- Highland Park, MI 48203 (Preferred)
Ability to Relocate:
- Highland Park, MI 48203: Relocate before starting work (Preferred)
Work Location: In person
Salary : $16 - $17