What are the responsibilities and job description for the Customer Service Representative position at via.com?
Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals.
As a Customer Service Representative , you will manage key aspects of our day-to-day transit operations. You - along with your teammates - will be the go-to person for live troubleshooting decisions, and will collaborate with operations, support, and product optimization teams to help plan and improve our services. You will also help with many other types of tickets and tasks based on business needs.
- This is an in-person position with evening and weekend hours. You will be working from our office in Green Bay, WI, 4-5 days each week. The hourly range for this role is $18-20 / hour
What You'll Do :
Who You Are :
Compensation and Benefits
Founded in 2012, Via pioneered the TransitTech category by using new technologies to develop public mobility systems - optimizing networks of buses, shuttles, wheelchair accessible vehicles, school buses, autonomous vehicles, and electric vehicles around the globe.
Building the world's most efficient, equitable, and sustainable transportation network for all passengers - including those with limited mobility, those without smartphones, and unbanked populations - Via works with its partners to lower the costs of public transit while providing transportation options that rival the convenience of a personal car while reducing environmental impact.
At the intersection of transportation and technology, Via is a visionary market leader that combines software innovation with sophisticated service design and operational expertise to fundamentally improve the way the world moves, providing technology in 650 communities and more than 35 countries and counting.
Ready to join the ride?
Via is an equal opportunity employer.
Salary : $18 - $20
