Business Lending Loan Processor

About Us:   Via Credit Union was founded in 1936 and has grown to serve members in 6 branches and 12 Field of Membership Counties*.  

Mission:  People helping people achieve financial success.

Vision:  Via Credit Union is committed to member service while maintaining financial stability.

Values:

• Honesty and Integrity
• Service Beyond Expectations
• People First
• Committed to Serve
• Foster Growth & Knowledge
• Excellence
• Have Fun

*Field of membership counties:  Blackford, Delaware, Grant, Hamilton, Howard, Huntington, Kosciusko, Madison, Miami, Tipton, Wabash, and Wells

Overview: The Business Loan Processor is responsible for managing the processing of commercial loan applications, ensuring accuracy, completeness, and compliance with company policies and regulatory requirements. This role requires strong attention to detail, excellent communication skills, and the ability to work efficiently in a fast-paced environment. The  scheduled work week is Tuesday - Saturday (noon), unless otherwise specified. 

Candidate Tip: Add "apps.bamboohr.com" to your email contact list so you make sure to receive emails regarding your application.

Reasonable Accommodations Statement:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 

Essential Functions:

• Mail or e-mail loan applications and/or information to members and prospective members as support staff to lenders/Business Development Officers.
• Gather background information on loan applications, researching any discrepancies as support staff to lenders/Business Development Officers.
• Assist members with loan application process to ensure completeness of information.
• Ensure that all members are welcomed to the credit union and are assisted professionally in the process.
• Answer questions for members throughout the process.  Explain the loan process to include loan options, insurance required on credit union loan products, loan policies, interest rates, payoffs, etc.
• Complete loan applications over the phone or electronically as support staff.
• Review and process business loan applications into Symitar, verifying all required documentation.
• Work closely with business development officers, underwriters, and members to gather necessary information and documentation.
• Ensure compliance with federal, state, and company lending policies.
• Order and review credit reports, appraisals, environmental, flood, title, business financial statements, and other required documentation and submit to third party vendors; image into optical storage.
• Prepare loan files for underwriting and final approval.
• Maintain clear and accurate records of loan transactions and statuses.
• Communicate with borrowers regarding loan conditions, outstanding requirements, and timelines.
• Assist with loan closings, ensuring all documents are properly signed and recorded.
• Tracking:
  
  • Homeowner insurance
  • Title work
  • Vehicle titles
  • UCC Expiration
  • Periodic financial reviews
  • Rate changes
• Maintain a filing system and procedures to monitor that the required documentation is received and maintained appropriately and according to policies and procedures.Submit invoices for payment to accounts payable.Provide exceptional member service.
• Prepare reports for senior management.
• May suggest credit union products and services as the occasion arises but not required to cross sell as part of the position (not a sales position).

Position Expectations:

• Demonstrate and consistently model the ViaCU brand based on the mission, vision, and values.
• Demonstrate honesty and integrity and be seen as credible in the workplace.
• Accept responsibility and be accountable for your actions.
• Demonstrate ability to take care of the members’ needs while following company procedures.
• Demonstrate and model strong interpersonal skills, maintain a positive and respective attitude.
• The ability to formulate sound decisions using the available information.
• Act as a role model within and outside of the department.
• Adhere to company policies and procedures, maintaining confidentiality, and demonstrating the ability to handle sensitive matters.
• Excellent organizational skills and initiative to improve processes.
• Communicate regularly with department head about issues.
• Demonstrate flexible and efficient time management, ability to work independently and prioritize work and complete within given deadlines.

Qualifications:

Education:  High School Diploma or equivalent

Experience: Business lending experience a plus but not required.

Computer Skills: Basic computer skills including Word and Excel 

Certifications & Licenses: 

• Valid Driver’s License
• Must be insurable

Benefits Summary:

• Affordable medical and prescription, dental, and vision (employer co-pay)
• Flexible Spending Account – Dependent Care & Unreimbursed Medical
• Basic Life Insurance (employer paid)
• Voluntary Life & AD&D
• Long Term Disability & Travel AD&D (employer paid)
  
• Paid Time Off:  Vacation, Sick, Personal, 9 paid holidays, and bereavement
• Community Service Day: Employer paid
• Bereavement Pay

Financial & Retirement Planning

• Competitive Pay
• Annual Performance Reviews
• Incentive Pay: Some positions qualify for incentive pay
• 401(k):
  • Safe Harbor Non-Elective (employer paid)
  • Elective Deferral: Employee contribution, minimum of 1%
  • Company Match: Employer contribution, dollar for dollar, up to 3% of annual compensation
  • Discretionary Profit Sharing

Physical Demands:

N (Not Applicable)  Activity is not applicable to this position.

O (Occasionally)  Position requires this activity up to 33% of the time (0 - 2.5 hrs/day)

F (Frequently)  Position requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day)

C (Constantly)  Position requires this activity more than 66% of the time (5.5 hrs/day)

Occasionally:  Walk, Climb, Reach above Shoulder, Stand, Squat or Kneel, Bend, Lift/Carry and Push/Pull 11 -100 lbs

Frequently:   Bend, Lift/Carry and/or Push/Pull 11-20 lbs

Constantly:  Sit, Reach Outward, Manually Manipulate, Visual Accuity, Talk, Hear/Listen, Lift/Carry 10 lbs or less, Push/Pull 12 lbs or less

Not Applicable:  Crawl

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job in an office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee may be in a fast paced, stressful environment. Some outside environmental conditions, especially while traveling to meetings, training, or meeting with members.  The noise level in the work environment is usually moderate.