Demo

People and Operations Administrator

VIA
Somerville, MA Full Time
POSTED ON 12/27/2024
AVAILABLE BEFORE 2/26/2025

VIA is revolutionizing the way data is protected. Don’t miss your chance to be a part of it!

We’re on a mission to make communities cleaner, safer, and more equitable. The U.S. Department of Defense (DoD), Fortune 50, and energy companies around the globe trust VIA to help them solve their toughest data protection challenges. Using its DoD-accredited and patented Web3 platform, VIA enables real-time data verification, replicable integration, and privacy-preserving analysis of energy and highly classified data. 

VIA is looking for a highly motivated People and Operations Administrator to deliver best-in-class support and logistics needs for all VIAneers. In this role, you will help deliver an exceptional workplace experience to our team around the globe through thoughtful management of sensitive employee information, high quality benefit program support and administration, and identification of creative opportunities to enhance our processes.. 

Individuals who will excel in this role are motivated by providing an outstanding support experience to VIAneer’s across the globe with flawless execution of VIA’s human resource processes.

In this role, you will: 

  • Be the go-to expert on VIAneer employee benefits and perks. This includes: 
    • Guide VIAneers through existing company processes such as paid time off, leave of absences, and benefit enrollment requests
    • Help VIAneers navigate special administrative needs with care and attention to detail
    • Work with the People and Operations team to ensure a seamless onboarding experience for new VIAneers, such as supporting onboarding scheduling, providing a memorable “first day in the office” experience, and coordinating equipment and new hire gifts
  • Be the driving force behind the efficient and engaging VIAneer experience with the People and Operations team
    • Manage the relationships for any human resource system providers, including but not limited to, TriNet, BambooHR, Lattice, background check companies, and/or local state leave agencies
    • Ensure the high-quality management of data in those systems
  • Elevate the in-office experience by overseeing day-to-day office operations, including:
    • Manage building property management companies and external vendors needed to support local offices
    • Lead office operations at VIA’s HQ, including managing all ordering, set up, organization, and inventory of office supplies or equipment 
    • Provide a friendly and consistently impressive guest experience for all of VIA’s visitors 
      • Plan and facilitate team events, activities, and travel (i.e., group lunches, corporate events, social activities, etc.)
  • Drive thoughtful process improvement as the company scales, including:
    • Supporting the research, implementation, and documentation of new administrative resources, tools, policies, procedures, and programs

What you will bring to this role: 

  • 2 years of experience as an executive assistant in startup operations, Human Resources (HR), or a similar administrative role
  • A passion for organization, communication, and interpersonal skills
  • Ability to prioritize and handle multiple initiatives at any given time
  • Experience planning and executing world-class events
  • High level of integrity, discretion, and professionalism
  • Familiarity with Google Suite, a plus

What does it take to be a successful VIAneer? Let’s break it down, our VIAneers are:

  • Self-motivated and passionate about leaving everything you touch better than how you found it 
  • A firm believer that people should love what they do, and as a result are eager to build a culture that enables people to do their best work 
  • A creative problem solver who respectfully challenges the status quo in the pursuit of excellence
  • A person who leads discussions with curiosity and values diverse perspectives 
  • Eager to explore new ideas, understand the power of feedback, and constantly seek opportunities to grow and develop your skills 
  • A strong team player who thrives in collaborative environments and celebrates the success of others 

What can VIA do for you?

VIA offers competitive rewards, top-tier benefits, flexible work options, and individualized mentoring and growth opportunities. Here are just a few of our VIAneers’ favorite perks:

  • A fully funded, top-tier health benefits plan, fully covered from day one, including vision and dental coverage, for your whole family
  • 20 vacation days annually, Summer Fridays, plus an extended holiday period in December
  • Dedicated wellness advisor to help you successfully navigate the programs and opportunities presented to you at VIA
  • Individualized growth opportunities like internal and external mentorship panels, custom goals and feedback sessions, and  / or access to learning and development training and programs
  • A flexible environment with opportunities to work from eligible locations for up to 2 months per year
  • Transit benefits to support commuting costs
  • In-person events to foster team bonding and collaboration across different teams
  • Paid parental leave, supporting new parents and families

Read more about our benefits and perks here.

VIA is committed to the importance of belonging.

VIA is an equal opportunity employer. When you apply for a role at VIA, your application will be considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. If you would like to request a specific accommodation, please notify us with your submission.


You can learn more about our mission, values, and team on our careers page.

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