Client Service Technology - Winter Intern - Metro Area

Vialto Partners is a market leader in global mobility services. Our purpose is to ‘Connect the world’. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders, and colleagues.

Our teams help companies streamline and effectively manage their global mobility programs in a cost-efficient and compliant manner. Our services focus on providing cross-border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work.

Working at Vialto Partners is about getting the chance to be part of a global and dynamic team. Globally, Vialto Partners has over 6,500 staff in over 50 countries around the world and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients.

Vialto is unstoppable when we work together in a culture of belonging, where everyone can thrive. We encourage employees to bring their true selves and share their unique talents and expertise to positively impact the communities we serve.

To learn more about what we do, tune in to our podcast On the Move to hear expert insights on issues affecting global mobility, and read about the latest news in the industry. You can also follow us on LinkedIn and Instagram.

Job Summary: As a Client Facing Technology Intern, you will define integration and reporting requirements, work with systems and data to transform, integrate, and report on mobility information, and provide technology solutions that streamline processes. Your contributions will ensure Vialto delivers comprehensive reporting and integration capabilities.

Key Responsibilities

• Collaborate with clients to understand their technical integration requirements and reporting needs.
• Participation in client meetings, including preparation of materials and follow up actionsDesign and implement tailored technical solutions to integrate client systems with Vialto platforms.
• Develop and maintain data pipelines and ETL (Extract, Transform, Load) processes for accurate data flow.
• Create and customize reports and dashboards to deliver actionable insights to clients.
• Conduct testing and troubleshooting to ensure the reliability and efficiency of integrations.
• Work alongside cross-functional teams, including developers and project managers, to deliver integrated solutions on time.
  
  

Preferred Knowledge And Skills

• Technical Proficiency: Experience with dashboarding and reporting tools (e.g. Tableau, PowerBI, data analysis tools (e.g., Excel, SQL) and data blending tools (e.g., Alteryx).
• Communication Skills: Strong verbal and written communication abilities to interact effectively with clients and team members.
• Problem-Solving Skills: Ability to identify issues and develop effective solutions quickly.
• Customer Service Orientation: A proactive approach to meeting client needs and ensuring satisfaction.
• Attention to Detail: Precision in handling client requests and managing data.
• Time Management: Ability to prioritize tasks and manage multiple responsibilities effectively.
• Collaboration: Skills in working well within teams and contributing to group efforts.
• Adaptability: Flexibility to learn new tools and adapt to changing client requirements.
• Analytical Skills: Ability to analyze data and generate insights that can improve client service processes.
• Basic Project Management: Understanding of project management principles to assist with task coordination and follow-up.
  
  

Preferred Education

• Degree or pursuing a degree in Information Technology, Management Information Systems (MIS), Data Science, Data Analytics, Software Engineering, or Systems Engineering.
  
  

Additional Information

• Location:
• Vialto Partners Office: Stamford, CT 700 Canal Street office Stamford CT, 06902
• Vialto Partners Office: New York, NY, 545 Madison Ave, Suite 1400 New York, NY 10022
• Hybrid - Minimum of 2 days in the office
• Internship Duration: January 13, 2025 – April 18, 2025 (Winter Internship)
• Compensation Range: $23.56 - $33.00/hour (Based on education, geographic location, and market data)
  

Vialto Partners is committed to delivering innovative technology solutions that enhance client experiences and operational efficiency. We are seeking a motivated Client Facing Technology Intern to join our team and play a pivotal role in integrating technology solutions for our clients.

• We are an equal opportunity employer and do not discriminate based on any legally protected status.
• Please note that AI is used as part of the application process.
  
  

If you are passionate about technology and eager to contribute to a dynamic team, we encourage you to apply!