What are the responsibilities and job description for the Quality Manager position at Viant?
Responsible for managing all quality functions related to product and process quality, including quality engineering, supplier product quality, metrology, calibration, inspection, document control, environmental monitoring, and process validation.
MAIN JOB RESPONSIBILITIES:
Ensures direct and indirect reports follow all GMPs and SOPs as defined by Viant Medical’s policies and procedures to ensure that the FDA, ISO regulations and Viant Medical’s quality standards are met
Provides Quality Leadership for the Quality Department and works with the Quality Director to align and prioritize KPIs, Goals, and Strategic Initiatives
Manages, motivates, and develops the Quality staff to achieve organizational goals, including defining and communicating goals/expectations and assignments, conducting performance reviews, monitoring results, coaching, and holding the team accountable
Responsible for leading in a manner which follows Viant Medical’s values ; Customer Oriented, Integrity, Servant Leadership, Own It, Be Agile, and Teamwork
Responsible for the management and continuous improvement of the Quality system and acting as the Site Management representative
Oversee Internal/external Audit, CAPA Program, Environmental monitoring program, Calibration program
Conducts and coordinates training of all personnel in product quality competencies
Supports interactions with customer and suppliers on all quality matters while building and maintaining strong relationships
Responsible for collaborating with other department Managers to solve problems and acts as a technical resource for problem solving
Interfaces with customers by:
Reviewing product quality requirements and specifications
Developing quality plans for new products
Developing Master Validation Plans for product and process qualification
Completing all required phases of product qualification prior to release to production
Managing change during life of the products
Participating in Drumbeat Meetings
Coordinating validation activities during internal or external product transfers
Coordinating investigations, responses, and communication of customer complaints
Measures, monitors, and reports on key product quality metrics
Drives lean culture and continuous quality improvement through quality policy and quality initiatives
Participates and supports strategic planning for quality system improvement
Develops capital and expense budgets to support business plans
Other duties as assigned
POSITION REQUIREMENTS:
Education:
4-year degree in Engineering or related technical field preferred
Job Experience:
5 years of experience in Quality Assurance. Minimum of 2 years of management experience; related experience in a manufacturing environment within a regulated marketplace, primarily Medical Device preferred.
Strong technical quality skills including experience as a quality engineer.
Excellent leadership and communication skills with experience being a change agent and managing change.
Operational Excellence/Six Sigma/Lean training and experience is desirable.
Preferred Skills/Qualifications:
FDA/ ISO/ GMP knowledge base
Experience as the lead in handling an FDA inspection; and as the official FDA Correspondent is desirable.
Product design and development
Quality Engineering (validation, sustaining, change management, root cause analysis, qualification)
Strong knowledge in principles, training, and experience in Quality Engineering, such as:
Metrology, GDT, MSA, Calibration
Statistics, sampling, and SPC
Personnel development and management experience in a high-volume production facility in the medical device industry