What are the responsibilities and job description for the Entry Level Customer Service Assistant position at Vibes And Verbs?
Department: Vibes And Verbs
Location: Boston, MA
Compensation: $44,000 - $50,000 / year
Job Description:
We are seeking a motivated and detail-oriented Entry Level Customer Service Assistant to join our team. This role is ideal for individuals who are passionate about customer service and eager to develop their skills in a professional environment. The successful candidate will handle customer inquiries, provide support, and ensure a seamless customer experience.
Key Responsibilities
Responsibilities:
Assist customers with inquiries, orders, and service-related issues
Provide accurate information and solutions in a timely manner
Maintain and update customer records in the system
Collaborate with other departments to resolve customer concerns
Process customer requests, including returns, exchanges, and account updates
Ensure high levels of customer satisfaction through professional and friendly interactions
Follow company policies and procedures to provide consistent service
Support administrative tasks as needed
Skills & Qualifications:
Strong communication and interpersonal skills
Ability to manage multiple tasks efficiently
Problem-solving mindset with a customer-focused approach
Basic proficiency in Microsoft Office and data entry systems
High level of attention to detail and accuracy
Ability to work both independently and as part of a team
High school diploma or equivalent required; associate degree preferred
Benefits:
Competitive salary
Opportunities for career growth and professional development
Comprehensive training programs
Health and wellness benefits
Paid time off and company holidays
Supportive and team-oriented work environment
Salary : $44,000 - $50,000
