Patient Care Coordinator

Do you consider yourself to be an individual full of integrity and always willing to help others? Are you detail-oriented and professional? Does the health care field interest you? Our growing audiology practice has been serving the community for almost 50 years and we are expanding so we can serve for many years to come. If you’re organized and optimistic, have a strong sense of initiative and care deeply about the lives of others, you will fit right in with the Vibrant Team, You can make a real difference in the lives of our patients as you provide them with valuable information to improve their relationships and sense of belonging.

Job Responsibilities

• Greet visitors as soon as they enter and help them with the necessary paperwork- field questions and ensure fast and appropriate assistance.
• Collect information from patients, including insurance information, money, and contact information to put into company’s software system.
• Answer the telephone and redirect calls to the appropriate staff member, and respond to voicemails in a timely manner.
• Maintain office inventory, ensuring there are always efficient levels of administrative supplies and other office expendables.
• Assist providers with responding to correspondence, including email, faxes, texts and letters
• Maintain medical record database to ensure patient information is kept up to date, and provide patient information to other provider offices including referring providers and other interested and authorized parties.
• Perform additional administrative functions when needed, which can include providing patients with follow-up information and contacting patients to collect invoice payments.

Job Skills & Qualifications

Required:

• High-school diploma
• Previous experience answering phones and maintaining a patient database.
• Friendly demeanor and positive attitude are a must.
• Proficient computer skills.
• Must be able to travel between offices when required and have a current driver’s license and a reliable mode of transportation.
• Must be able to sit, stand, and kneel without assistant as well as lift up to 20 pounds.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Bereavement leave
• Dental insurance
• Health insurance
• Health savings account
• Paid sick time
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• 8am-5pm

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: Missoula MT