What are the responsibilities and job description for the Dispatch - Staffing Coordinator position at VIC the PICC?
Description
Key Responsibilities
Required Education & Experience
Benefits
We are a Medical Service Provider based out of Lodi. We are open for business, 24 hours a day, 7 days a week and 365 days a year.
The dispatch position is rotated between our other dispatchers so that no one works too many consecutive days during the week (Days vary with 2-3 weekends required per month). Our dispatchers take intake calls, receiving facility and patient details and then send out the appropriate nurse to service those facilities.
The dispatch position is rotated between our other dispatchers so that no one works too many consecutive days during the week (Days vary with 2-3 weekends required per month). Our dispatchers take intake calls, receiving facility and patient details and then send out the appropriate nurse to service those facilities.
Key Responsibilities
- Answer calls and intake patient information
- Follow strict HIPAA guidelines
- Retrieve information regarding facility and service needed
- Send calls out to the appropriate nurse.
- Track ETA's, actual time or arrival, and completion of service of nurses in the field
- Office duties such as filing, faxing, scanning etc
Required Education & Experience
Candidate must possess the following qualities:
- Strong communication skills
- Customer/Client Focus
- Attention to detail
- Ability to multitask
- Flexibility in the workplace is a must
- Computer literacy
- Be able to work independently
- High school diploma
- At least 1 year office experience preferred
Benefits
- Dental insurance
- Health insurance
- Vision insurance
- Paid time off
