What are the responsibilities and job description for the Customer Support Agent position at Victoriam Calfornia?
Victoriam Management is looking to fill a full time Customer Support Agent within our rapidly expanding field division. This is a great opportunity for someone looking to gain experience in customer support, client management, sales and marketing. Core Responsibilities : Engage with prospective customers through on-site community based outreach events Represent our clients throughout the community, maintaining a positive image and brand name Enroll eligible customers into service plans Explain all eligibility requirements, service options and plans to customers, as well as answer any questions or concerns they may have Assist in the planning and execution of community based enrollment campaigns. Implement strategies to optimize campaign effectiveness. Monitor and track all daily sales and statistics Work closely with cross-functional teams, including sales, HR and finance Participate in continued training opportunities Implement strategies for customer retention and loyalty. Preferred Skills : High-school diploma or equivalent Prior experience in customer service, hospitality, retail, or similar field preferred Experience with giving presentations or public speaking a plus Time management and organizational skills Comfortable thinking independently and problem solving as needed WHAT TO KNOW Schedule : This is a full-time position, Monday-Friday Saturday mornings. Individual mentoring and career development assistance from senior management Opportunities for advancement within the company A fun and collaborative team environment This position REQUIRES local travel. You must be able to meet at our office in Long Beach Monday-Friday #LI-Onsite Powered by JazzHR
