Front Office Coordinator/Scheduler

Job Summary:
Join our Team as a Front Desk Coordinator/Scheduler! Are you the friendly face and organized professional who enjoys creating a welcoming environment? We are seeking a highly organized and customer-oriented (BILINGUAL PREFERRED, NOT REQUIRED—SPANISH and ENGLISH) Front Desk Coordinator/Scheduler to be the heart of our office. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring smooth operations at the front desk. The ideal candidate will have excellent communication skills, be proficient in medical terminology, and have experience with front desk systems.

Duties:
- Greet patients and visitors in a friendly and professional manner.
- Manage phone calls and respond to inquiries or direct calls to the appropriate staff member.
- Schedule appointments and maintain the appointment calendar.
- Verify patient insurance information and collect necessary co-pays or payments.
- Maintain patient records and update information as needed.
- Support administrative tasks such as filing, faxing, and scanning documents to keep the office running efficiently.
- Ensure compliance with HIPAA regulations regarding patient privacy and confidentiality.
- Collaborate with other staff members to ensure efficient workflow and patient satisfaction.
- Familiarity with electronic medical records systems such as NextGen is a plus.

Requirements:
- High school diploma or equivalent.
- Previous experience in a customer service or administrative role preferred.
- Proficiency in medical terminology is required.
- Strong computer skills, including knowledge of office software and phone systems.
- Excellent communication skills, both verbal and written.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Attention to detail and accuracy in data entry and record keeping.
- Professional demeanor and ability to maintain confidentiality.

Location: Dodge City, KS

We offer competitive compensation based on experience.

To apply, please submit your resume along with a cover letter detailing your relevant experience. Only qualified candidates will be contacted for further consideration. Thank you for your interest in joining our team as a Front Desk Coordinator/Scheduler.

Job Type: Full-time

Pay: $16.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Medical Specialty:

• Psychiatry

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• The hiring process for this job requires a background check, credit check, drug screen, testing for good match for employee & employer, as well as 3 professional references with name, email and phone number. Do you agree to this hiring process (Yes or No)?

Language:

• Spanish (Preferred)

Ability to Relocate:

• Dodge City, KS 67801: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $21