What are the responsibilities and job description for the Dental Receptionist position at Vida Dental?
*Overview*
We are seeking a bilingual outgoing Dental Receptionist to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our dental clinic by managing front desk activities and providing excellent customer service to patients.
*Duties*
- Greet patients and visitors in a professional and friendly manner
- Schedule and confirm dental appointments.
- Review and educate patients on treatment plans and financial responsibilities
- Verify insurance coverage and process insurance claims and making sure estimates match claims.
- Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
- Greeting patients and guiding them through their office experience
- Handle patient inquiries in timely manner, both in person and over the phone
- Maintains hygienist and doctor schedule. Ensures every patient has a doctor and hygiene appointment upon check out
- Collection of fees owed to the practice
- Maintain strict compliance with HIPAA and patient privacy
- Perform other related job duties as assigned
*Skills*
- Proficiency in dental software systems or willingness to learn.
- Experience working at the front desk of a dental clinic is preferred
- Knowledge of coding procedures for billing purposes
- Ability to perform insurance verification tasks accurately
- Familiarity with managing medical records in a healthcare setting
- Strong organizational skills and attention to details in all tasks
- Bilingual. Proficiency in English and Spanish.
- Pay rate is based on experience
- Hours: 10-6 weekdays and 9-2 Saturdays
Job Types: Full-time, Part-time
Pay: $18.00 - $24.00 per hour
Expected hours: 24 – 35 per week
Benefits:
- Paid time off
Schedule:
- Every weekend
- Monday to Friday
Language:
- English (Required)
- Spanish (Required)
Ability to Commute:
- Schaumburg, IL 60194 (Required)
Work Location: In person
Salary : $18 - $24