What are the responsibilities and job description for the Unit Secretary position at Vierra Management?
Position: Unit Secretary
Job Type: Full-time Non-Exempt
At Vierra we offer a diverse and collaborative work environment with a focus on professional excellence, which our team members play a key role in. As we continue to grow, so does our need for dedicated and experienced team members who are ready to lead and inspire.
Overview:
St. Elizabeth Rehab and Nursing, a Vierra Communities property, is a family-owned and operated community that provides a truly unique health & rehabilitation experience. We have a close-knit staff that will do anything to create the best community and experience for our residents.
The Unit Secretary is an administrative professional who handles various clerical and patient-facing duties. In this role the Unit Secretary handles clerical and administrative tasks for the patients and healthcare providers. Interact with patients when they arrive, leave or call the department, and work with the Doctors, Nurses and other providers within the unit to support them. Responsible for ensuring patients files are accurate and ready, their insurance is verified and appointments and procedures are scheduled properly.
We offer competitive pay commensurate with experience, a comprehensive benefits package and a positive work environment with a team that is committed to growth and providing excellent customer service. Your salary is negotiable based on your work experience.
Required Qualifications:
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Strong interpersonal and communication skills couple with exceptional customer service
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Experience with technology, including patient records software and HRIS scheduling/timekeeping
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Exceptional knowledge of medical terminology and Skilled Nursing Facility processes
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Experience scheduling patient appointments and providing the patient with instructions prior to procedures
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Experience maintaining a professional level of patient privacy in accordance with HIPAA procedures
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Must have strong and proven organizational skills
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Strong problem-solving and critical thinking skills and the ability to prioritize work
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High school diploma or equivalent degree is required
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Must have CNA or GNA experience
Major Duties and Responsibilities:
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Greet new and existing patients upon their arrival for appointments or procedures
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Schedule patient appointments, both new and follow-up
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Make copies and fax paperwork to other medical offices upon receiving an official request for records
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Review patient insurance documents and determine what procedures will be covered in addition to required deductibles
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Organize and maintain patient files and records, retrieve test results as needed for physician's review
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Prepare patient files and charts in anticipation of discharges and transfers to other physicians or departments
Vierra Communities provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Vierra Communities complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
