Bank Teller (Part-Time)

Summary

This position is primarily responsible for providing exceptional customer service while completing basic account transactions accurately and efficiently. Basic account transactions include deposits, withdrawals, loan payments, and account transfers.

Duties / Primary Responsibilities

· Welcome visitors, customers, and prospects with a warm, approachable, and professional demeanor in a timely manner.

· Conduct account transactions including deposits, withdrawals, loan payments, account transfers, etc. with accuracy and efficiency.

· Gain a basic understanding of all the bank’s products and services.

· Understand and adhere to all bank policies and procedures.

· Adhere to applicable policies and procedures governing account transactions, including the Check Cashing Policy, Check Holds procedures, and customer verification procedures when cashing checks and disbursing funds.

· Identify and report suspicious activity to the bank’s BSA Officer.

· Adhere to all banking regulations, policies, and procedures governing customer privacy and confidentiality.

· Understand appropriate measures for customer identification verification

· Maintain a clean, organized work area to ensure the safety of negotiable instruments and physical currency.

· Verify, prepare, and issue cashier checks.

· Order and print debit cards for customers.

· Order checks for customers.

· Assist customers with Safety Deposit Box entry.

· Balance all monies in cash drawer and/or cash machines daily. Research, find, and correct any offages.

· Receive, address, and escalate customer complaints as necessary.

· Assist customers with account questions in person and via phone. Refer customers to appropriate team members for more complex financial transactions or other products and services.

· Identify and capitalize on opportunities to promote additional banking products and services.

· Keep detailed records of customer interactions for you and other team members to reference and utilize.

· Other related duties as assigned.

Attributes

· Clerical, administrative, sales, cash handling, and/or customer service experience preferred

· Organized with the ability to multi-task

· Team player with strong interpersonal and communication skills

· Motivated self-starter with attention to detail

· Optimistic outlook and positive attitude

Job Type: Part-time

Pay: $15.00 per hour

Schedule:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Ashby, MN 56309: Relocate before starting work (Required)

Work Location: In person

Salary : $15