Assistant General Manager

VillaSport Athletic Club and Spa offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our resort-style clubs are where fitness, family and community all come together. As a growth company with ambitious expansion plans, VillaSport is looking for talented and motivated people who can grow with us and deliver best-in-class customer service on a scale not seen in the industry.

If you are a high-performing, outgoing, service-oriented individual looking for a chance to make a difference, you belong at VillaSport. We offer a fantastic work environment, competitive wages, and a generous 401(k) plan with a company match of up to 4% of your compensation.

POSITION SUMMARY:

The Assistant General Manager (AGM) assists the General Manager (GM) in carrying out the brand promise, service vision and core values of VillaSport. Together with the GM, the AGM is responsible for the successful operational and financial performance of the club. This position helps bring to life a high-performance culture that develops, empowers and recognizes great employees and delivers five-star service and an immaculately clean club to members and guests.The AGM leads, mentors and develops his/her team of direct reports, ensuring all facets of department operations in housekeeping, member services, spa, events/sports, and F&B meet VillaSport standards. The AGM is provided with general supervision by the GM and must be able to effectively co-lead a high-end, resort-style, family-oriented athletic club with minimal direct supervision.

JOB LISTING DETAIL

• VillaSport anticipates this job opportunity will close by 12/31/2024and we have 1positionsto fill in this time. These details may change at any time based on business needs.

COMPENSATION AND BENEFITS INCLUDE:

• $61,200 - $75,600 annually, based on relevant experience to the role.
• Annual incentive bonus.
• Full benefits package including PTO and 401K with dollar for dollar match up to 4%.
• Complimentary club membership.
• Discounts on club products and services.

QUALIFICATIONS:

• Five-star customer service/retention and problem-solving skills.
• Excellent communication and staff development skills.
• Critical eye for cleanliness, maintenance and facility presentation.
• Experience working for a high-end, high-touch, service-oriented business is a plus.
• Experience leading a team and being a part of a high-performing team.
• Experience actively managing a business on a day-to-day basis, driving revenues and managing all expenses.
• Servant leadership mindset.
• Honest, trustworthy and ethical.
• Reliable and accountable; self-motivated.
• High energy with a positive outlook and demeanor.
• Can-do spirit; resourceful and adaptable.
• College degree, progress toward a college degree, or equivalent skills gained through experience.
• Alcohol Server certification required within 30 days of employmentonly if serving and/or selling alcohol at the location of employment.

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS:

• Occasional bending, kneeling, and lifting up to 50 pounds.
• Frequent standing, walking, reaching.
• Repetitive phone and computer work.

For more information about VillaSport, please visit our website at www.villasport.com.

EQUAL EMPLOYMENT OPPORTUNITY

It is the Companys policy to employ, train, promote, transfer, discipline, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and abilities as they relate to the Companys needs. The Company does not discriminate in employment opportunities or practices on the basis of race, religion, creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital or domestic partnership status, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, age, sexual orientation, military and veteran status any other characteristic protected by federal, state or local law.