What are the responsibilities and job description for the Veterinary Receptionist position at Village Animal Hospital?
Job Overview
We are seeking a dedicated and compassionate Veterinary Receptionist to join our team. The ideal candidate will serve as the first point of contact for clients and their pets, providing exceptional customer service while managing administrative tasks in a fast-paced veterinary environment. This role is crucial in ensuring the smooth operation of the clinic and the well-being of our animal patients.
Duties
- Greet clients and their pets warmly upon arrival, ensuring a positive experience.
- Schedule appointments and manage the clinic's calendar efficiently.
- Maintain accurate patient records and update information as needed.
- Handle phone inquiries, providing information about services, procedures, and pricing.
- Process payments and manage medical collections with professionalism.
- Assist veterinarians and technicians with animal restraint during examinations or treatments.
- Provide basic knowledge of animal anatomy, veterinary terminology, and critical care to assist clients effectively.
- Maintain cleanliness and organization within the reception area and clinic.
- Support kennel operations when necessary, including monitoring animal behavior and health.
Requirements
- Strong knowledge of animal anatomy, veterinary terminology, and critical care practices is preferred.
- Experience with animal husbandry, grooming, or restraint techniques is advantageous.
- Familiarity with equine care or specific procedures such as animal catheterization is a plus.
- Excellent communication skills with a focus on customer service excellence.
- Ability to multitask in a busy environment while maintaining attention to detail.
- Previous experience in a veterinary setting or similar role is preferred but not required.
- A genuine love for animals and commitment to their care is essential.
Join us in making a difference in the lives of pets and their owners by providing outstanding support as a Veterinary Receptionist.
Job Type: Full-time
Pay: $15.00 - $19.00 per hour
Expected hours: 35 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Rotating weekends
Experience:
- Veterinary experience: 1 year (Preferred)
- Customer service: 1 year (Required)
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Atlanta, GA 30338 (Required)
Work Location: In person
Salary : $15 - $19