What are the responsibilities and job description for the Service Writer/Advisor position at Village Cycle Center?
Service Writer handles all customer transactions from start to finish while striving to achieve department goals while providing great customer service.
Skills Needed:
- People smarts
- No call reluctance
- Detail-oriented
- Enjoys interacting with people
- Coachable, competitive and adaptable
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Reasoning Ability to define problems, collect data, establish facts and draw valid conclusions.
- Regular Attendance during store hours is required to handle customer transactions, communicate and assist technicians.
- Regular Attendance is required during store hours to process sales, greet customers, assist in merchandising and maintain the department.
- Education Requirements 2 years related experience and/or training.
- Written Communication to include basic computer knowledge i.e. typing and the use of scheduling systems
PHYSICAL REQUIREMENTS:
- Frequent standing, walking and sitting.
- Continuous oral communication.
- Continuous hearing at a conversational level.
- Frequent telephone and computer usage.
- Working under deadlines.
- Occasional lifting of up to 50 lbs.
- Frequent pushing of up to 100 lbs.
WORK ENVIRONMENT:
- Occasional exposure to changes in temperature and humidity.
- Frequent working with and around others.
- Occasional work around mechanical parts.
- Occasional exposure to hazardous chemicals.
- Occasional work around moving objects, (including dogs and other service animals).
- Noise level is low to high.
Job Type: Full-time
Pay: $30,000.00 - $48,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Shift:
- 8 hour shift
Work Days:
- Every weekend
- Weekends as needed
Work Location: In person
Salary : $30,000 - $48,000