What are the responsibilities and job description for the Membership Sales Representative position at Village Health Clubs & Spas?
Do you want to sell what EVERYBODY wants?
HEALTH, WELLNESS, SOCIAL CONNECTION and ENJOYMENT!
If so, now is the time to jump on board and join this team!
Village Health Clubs and Spas is looking for Membership Sales Representatives to share the message of fitness and well-being to our communities!
The Village Health Clubs and Spas are premier healthy lifestyle clubs where we encourage and foster a work life balance and healthy living. We offer a fun environment designed to promote health and wellness for members and employees alike. Our uniquely social culture makes us a great choice for employees who want to share their passion for health and fitness.
We offer beautiful facilities, state-of-the-art equipment, and dynamic programming, but what really sets us apart is our team of positive, friendly staff at each location. Our employees encourage one another, working together to create a comfortable, welcoming atmosphere for everyone we encounter.
Our culture statement gets right to the point: “As one we have fun and get it done!”
Join our team today and experience the Village Way for yourself.
***This Sales role includes a COMMISSION GUARANTEE while you train!***
Job Summary:
Responsible for initiating and closing new membership sales, meeting sales goals and creating sales leads through corporate prospecting, networking, and member referrals.
Summary Of Essential Job Functions:
• Attract and Retain members by consistently providing excellent customer service
• Responsible for interacting with employees, members and guests in a manner aligned with the People, Places and Programs components of the Village Standards
• Employee leads by example, consistently conveying a positive attitude, passion and pride in their work
• Tour potential members through the Club
• Manage new member orientation process including follow up calls after member has joined the club
• Introduce member to appropriate club staff at the point of sale and arrange lessons for new member if particular staff member is not available
• Sign up new member for fitness orientation at point of sale
• Close new membership sales goals, meeting all established sales forecasts
• Develop and maintain a prospect lead generation and follow-up system for corporate and individual members by walk-ins, member referrals, club guest passes, some telemarketing and outside cold calling.
• Join and attend chamber and association meeting and mixers for the recruitment of new corporate and individual members and for public relations purposes and other duties as assigned. Encouraged to develop various programs in club to increase referrals.
• May be required to work evenings and weekends as needed
• Required to maintain a physical presence within the Village to perform assigned
Knowledge/Skills Required:
• Strong closing skills
• Ability to self-generate leads a must
• Two years of successful sales experience
• Ability to produce immediate results
• Must be highly motivated
• Effective communication skills
• Comfortable working in a fast paced environment where continuous improvement is expected
• Demonstrate initiative to think, work, and make independent decisions based on sound judgment
• Proficiency in Microsoft Office Suites (Word, Excel and/or PowerPoint) and Outlook
• Attend New Hire Orientation and obtain CPR certification within 30 days of hire through Company training
• May be required to work evenings and weekends as needed
• Required to maintain a physical presence within the Village to perform assigned duties
Knowledge/Skills Preferred:
• Sales experience in high end health club or hospitality industry
• Associates degree in marketing, business or related field
• Three years of successful sales experience
Required Abilities
Physical Activity
This position requires some standing, walking, lifting, grasping, bending and kneeling for filing. Sitting for some periods of time. Substantial repetitive movements (motions) of the wrists, hands, and/or fingers. Expressing or exchanging ideas by means of the spoken word. Involved in activities where one must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Perceiving the nature of sounds at normal speaking levels with or without correction. Requires the ability to receive detailed information through written and oral communication.
Physical Requirement
Sedentary work involving sitting some of the time. Walking and standing are required daily. Exerting up to 10 pounds of force occasionally to lift, carry, push, and pull or otherwise move objects. In addition, may involve physical movement which includes activities related to membership events and programs and periodically lift up to 25 pounds. Ability to sit and work on computer for long periods of time. In addition, able to use other standard office equipment, such as copier, computer, keyboard, telephone and fax.
Visual Requirement
This position requires close visual acuity to perform activities such as: preparing and analyzing data and figures, transcribing, viewing computer monitors and extensive reading.
Working Conditions
It involves typical office or administrative work and member outdoor activity
