What are the responsibilities and job description for the Front Office Assistant position at Villanova Dental Group?
Front Office Team Member - Patient Care Coordinator
Join our Dental Practice as a Front Desk Receptionist
We are looking for responsible, determined Front Desk Receptionist to join our growing team. Primary duty is to provide outstanding concierge level service to each and every patient upon their arrival at our office and throughout their dental experience.
Responsibilities for this role include entering patient information onto our data system, answering patients' questions, verifying insurance benefits, and helping us keep our patients healthy by scheduling them for regular care.
To be successful in this roll, organization and multitasking is important. Ultimately, performing all duties in a manner that ensures the efficiency of the dental practice.
Front Office Duties & Responsibilities
- Greeting and welcoming patients to the practice
- Scheduling appointments
- Assisting patients with completing forms
- Preparing patients' charts and daily schedule
- Updating patients' records and documenting recent treatments and procedures
- Communicating with insurance companies
- Verifying methods of payment and collecting payments as needed
- Performing general office duties, such as answering telephones, scanning and emailing
Front Office Requirements
- At least six months of dental office experience is beneficial
- Certification in office administration, medical administration or related fields is beneficial
- Excellent customer service skills
- Sound knowledge of dental terminology
- Good telephone etiquette
- Strong computer skills and the ability to learn new programs
- Exceptional organizational skills
Financial Duties:
- Processing payments
- Billing
Hours:
Monday: 8am – 5pm
Tuesday: 10am – 7pm
Wednesday: 9am – 6pm
Thursday: 8am – 5pm
Friday: 9am-1PM
Education:
Bachelor's degree preferred
Job Type: Full-time
Pay: $22.00 - $30.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Bachelor's (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $22 - $30