What are the responsibilities and job description for the Sales & Marketing Coordinator position at Villatel?
Villatel is the first flag hospitality brand for vacation rentals, and the only company focused on building, designing, and servicing luxury apartments and villas merged with hotel-style consistency across properties in Orlando, Davenport, and Melbourne Beach, FL. It’s flagship property, Villatel Orlando Resort, is a one-of-a-kind resort and water park featuring 526 accommodations, including 2-3 bedroom apartments and 4-9 bedroom villas. Ideally situated on International Drive, it is just moments away from Universal Studios and the highly anticipated Epic Universe.
POSITION OVERVIEW:
The Sales & Marketing Coordinator is responsible for clerical, administrative, and other duties to assist in the smooth operation of Sales, Marketing, & Group/Event Servicing in which excellent communication, organization, and hospitality skills are required. The Sales & Marketing Coordinator serves as a support resource across all relevant Villatel properties including but not limited to Villatel Orlando Resort (brand affiliated with Apartments by Marriott), Villatel Village at Solterra Resort, and Villatel Harbor Island Beach Club.
POSITION RESPONSIBILITIES:
- Assist sales team with administrative duties associated with group sales including but not limited to sales/PMS system inputs, lead response/proposals, contracting, turnover, and billing.
- Support development and communication of group resumes and BEOs of critical group and event information for property team effective service execution.
- Assist with coordination of marketing activities as needed and directed by leadership.
- Respond to and follow-up on emails and/or new requests in a timely fashion.
- Maintain trace files and other master or client facing documents as needed.
- Maximize efforts towards productivity, identify problem areas and assist to implement solutions.
- Assist with other required daily sales, marketing, and group servicing activities and operations.
- Attend all required meetings and trainings.
- Perform other duties as requested by management.
QUALIFICATIONS
- High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
- At least 3 to 5 years of progressive experience in a hotel or related field preferred.
- College course work in related field helpful.
- Computer knowledge/skills - must be proficient in Word, Excel, Power Point, Outlook, Teams, and other relevant programs.
- Experience managing/using sales automation & PMS systems preferred.
- Excellent communication skills.
- Strong interpersonal skills and ability to work in a team environment.
- Communication – An active listener with both verbal and written skills in an attentive, friendly, courteous and service-oriented manner.
Why work at Villatel? We love, love, love vacations. For ourselves, sure (don’t get too excited). But more importantly, for the tens of thousands of guests that visit us each year looking to have the most incredible experiences of their lives. Our mission? Exceed their expectations every single time—by offering the most FUN, adventure-packed, and spacious accommodations with premium service.
What’s cool about us is that we simultaneously build, design, maintain, and service all of our accommodations. So, we don’t just hope our resorts and guest experiences are up to snuff. We actively make them as incredible as we can—by owning every step of the process.
