Sales Development Representative (SDR)

Sales Development Representative (SDR)

Position Overview: The Sales Development Representative (SDR) is responsible for identifying and creating new qualified sales opportunities for the sales team. The SDR will become a trusted resource and develop relationships with prospects, acting as the initial point of contact.

Key Responsibilities:

• Prospecting: Conduct research to identify potential leads and gather key information to update the CRM.
• Outreach: Initiate contact with potential customers through cold calls, emails, and social media.
• Qualification: Engage with prospects to understand their needs and qualify them as potential sales opportunities.
• Scheduling: Set up meetings or calls between (prospective) customers and sales executives.
• Follow-up: Maintain regular follow-up with potential customers to keep them engaged.
• Reporting: Track and report on all activities and results using CRM software.

Skills and Qualifications:

• Communication: Excellent verbal and written communication skills.
• Research: Strong research skills to identify potential leads.
• Organization: Highly organized with the ability to manage multiple tasks simultaneously.
• Persistence: Ability to handle rejection and continue with a positive attitude.
• Tech-Savvy: Proficiency with CRM software and other sales tools.

Experience:

• Previous experience in a sales or customer service role is preferred but not required.
• Familiarity with the industry or product being sold can be beneficial.

Education:

• A bachelor's degree in business, marketing, or a related field is often preferred.

Additional Requirements:

• This is an in-office role—remote or hybrid work is NOT an option.
• Must possess a valid driver’s license with a clean record.
• Must be able to pass a full background check.
• Must be able to pass a drug and alcohol screening.

Working Conditions & Schedule:

• Strictly in-office position based in Naples, FL.
• Standard office hours, Monday-Friday, with potential for overtime as needed.
• viLogics operates 24/7/365, and occasional after-hours support may be required.

If you have MSP experience and strive to help out customers, we invite you to join our growing team at viLogics!