Help Desk Technician

Job Summary

We are a global animal health company covering four essential and rapidly evolving areas: Specialty Pharma, MedTech, Veterinary Services and Diagnostics.

As an Helpdesk Technician, you will be responsible for providing technical support and assistance to ensure the smooth operation of computer systems within the organization. You will play a crucial role in maintaining hardware, software, and network systems.

Responsibilities

• Perform network administration tasks such as configuring routers and switches
• Provide technical support to end-users for computer-related issues
• Conduct computer management tasks including software installations and updates
• Troubleshoot software issues and recommend solutions
• Maintain and repair computer hardware components
• Familiarity with Linux and Mac OS systems
• Assist in computer networking tasks to ensure connectivity
• Effectively communicate technical information to non-technical users
  
  

Experience

• Proven experience in network administration, DNS management, and technical support
• Proficiency in computer management, software troubleshooting, and hardware maintenance
• Knowledge of Linux and Mac OS operating systems
• Strong understanding of computer networking principles
• Excellent communication skills to interact with users at all levels
  
  

The culture - We have a fast-paced environment, where self-motivation and the ability to work independently is required. Our team is driven and goal-oriented. We have high expectations and we achieve them.

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