Front Desk Associate / Administrative Assistant

VINEYARD COUNTRY INN OVERVIEW

Vineyard Country Inn is a lovely 20 room Inn located on Highway 29 at the south end of the city limit of St. Helena. Customer Service is of utmost importance to us and we expect a high degree of proficiency from our staff.

Job Description

We are seeking an experienced Front Desk Associate/Administrative Assistant. Previous hotel front desk or administrative experience is preferred. You must be flexible and willing to work weekends and/or holidays.

Responsibilities

⦁ Check guests in and out.
⦁ Book walk-in guests, or book reservations via telephone and email. Ensure these bookings are entered accurately into our reservation system.
⦁ Be conscious of sensitive guest information and promptly follow up on calls, email and/or resident guest requests or questions.
⦁ Knowledge of Napa Valley is essential to assist guests with itinerary, reservations at restaurants and wineries etcetera.
⦁ Maintain a clean, tidy appearance, while adhering to our dress code.
⦁ Adhere to responsibilities prescribed in our employee manual.
⦁ We need you to be confident, positive, professional, punctual, a problem solver, focused and meticulous in the completion of your duties..

Work Remotely

• No

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• Flexible schedule
• Health insurance

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel Experience: 1 year (Preferred)
• Front Desk: 1 year (Preferred)

Work Location: In person

Salary : $17 - $19