What are the responsibilities and job description for the Host position at Vino Italian Bistro?
Overview:
We are seeking a friendly and professional Host/Host to join our team. As a Host/Host, you will be the first point of contact for our guests, providing exceptional customer service and creating a welcoming atmosphere. If you have excellent communication skills and enjoy working in a fast-paced hospitality environment, we would love to hear from you.
Duties:
- Greet guests as they arrive and seat them at their tables
- Provide menus and answer any questions about menu items
- Take reservations and manage the seating chart
- Maintain cleanliness and organization of the host/host station
- Assist with bussing tables and resetting them for new guests
- Collaborate with servers and kitchen staff to ensure smooth operations
- Handle guest inquiries, concerns, and complaints in a professional manner
- Uphold high standards of customer service and hospitality
Qualifications:
- Excellent communication skills, both verbal and written
- Strong phone etiquette
- Previous experience in a restaurant or hospitality setting is preferred
- Knowledge of POS systems, specifically Aloha POS, is a plus
- Ability to multitask and work well under pressure
- Strong problem-solving skills and attention to detail
- Ability to work well in a team environment
- Flexibility to work evenings, weekends, and holidays as needed
We offer competitive pay rates and opportunities for career growth within our organization. If you are passionate about providing exceptional guest service and enjoy working in a dynamic environment, we encourage you to apply.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, qualifications, or requirements associated with the job.
Job Types: Full-time, Part-time
Pay: $12.00 - $16.00 per hour
Benefits:
- Flexible schedule
Shift:
- Day shift
- Night shift
Work Location: In person
Salary : $12 - $16
