Sales & Catering Administrative Assistant

Summary:  The sales and catering assistant will work with both the Sales and Events team by performing administrative duties to ensure the efficient and effective operation of the Sales and Catering Department.   Essential Duties: Client Interaction Respond to leads on-line, as assigned Receive visitors and courteously handle inquiries and complaints or direct them to the proper manager for assistance. Conduct site inspections as assigned or as needed Cover days off for Sales Team   Financial Process event deposits on Reserve program Finalize event order by closing it in the Reserve program Client billing, as assigned   Administrative Duties Handle messages, tracers, e-mails, and other correspondence as received, and/or as assigned by the Sales Team Data entry (menus, letters, templates, etc.) Maintain customer database Prepare for weekly Sales meetings Hang event orders Maintain accurate organized files and archived reports Produce catering packets with menus, signage, place cards, event maps, etc. Keep ample supply of wedding packets, general catering packets, and press packets on property Maintain collateral at each front desk area of the property (JA/EC/VI) Assist with marketing and email campaigns, event invites, etc. Review e-mails for important content (ie: SCTB newsletter; SFCVB updates, etc.) Online maintenance.   Group Liaison Manage all hotel group arrivals and arrangements including but not limited to weddings, corporate groups, room checks and amenity delivery. Rooming List Entry Room Reservations and confirmation letters Group Profiles for front desk   Qualifications: Experience with ‘Reserve Interactive’ software is desired. Self motivated Professional appearance Highly organized, detail-orientated, and an exemplary time manager Excellent written and verbal communication skills An exemplary service-oriented attitude and philosophy Must be able to effectively work within a fast-paced and detail-oriented environment Previous experience as an assistant in Sales & Catering desired Computer proficient and experience with: Microsoft Office, Word, Excel required and Reserve Interactive software a plus.   Other Projects and duties as assigned   Hours: 40 hours per week   Work Environment:   The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Office position, which involves sitting at a desk, working on a computer, using hands and fingers for numerous tasks, walking the office and property as needed.  The noise level in the work environment is usually quiet.   This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. All employees are to maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, clients, co-workers and management.

Salary : $24 - $26