What are the responsibilities and job description for the Vehicle Service Manager position at VIOCF?
At Valvoline Instant Oil ChangeSM, we believe that our people are the driving force behind our success. As an Assistant Service Center Manager, you will play a vital role in leading our team to deliver exceptional customer service and drive business results.
The day-to-day of this role is never dull, as you'll be on the move, interacting with your team and customers to find innovative solutions for their vehicle's needs while building loyalty. You'll have the opportunity to mentor and lead others, helping them grow and develop in their careers. If you're ready to take initiative and put your career on the fast track to success, we're here to support you every step of the way.
**Responsibilities:**
- Becoming familiar with Environmental, Health & Safety (EH&S) compliance and other policies and procedures
- Mentoring, leading and training the team to optimize their development
- Helping maintain a clean, well-organized service center and facilitating a safe and secure working environment
- Providing superior customer service leadership
**Requirements:**
- Friendly and willing to work as part of a customer-focused team
- Effective interpersonal and oral communication skills
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages
- Knowledge of cash handling, facility and safety control policies and practices
- Ability to occasionally lift up to 50 pounds
- Be able to stand for extended periods of time and climb stairs
- High school diploma or equivalent
- Six months of supervisory experience or related experience/training preferred
