What are the responsibilities and job description for the Budtender position at Viola Brands?
The Viola Budtender will assist customers in selecting suitable cannabis products, based on the customer’s individual needs. The responsibilities of the Budtender include greeting and welcoming customers, informing the manager of customer complaints and operational issues, and sharing firsthand experiences of cannabis products to address customer desires. To be successful in this role, it is expected that Budtenders will keep abreast of the latest developments in cannabis laws to maintain legal compliance. An outstanding Budtender should be able to demonstrate excellent communication and customer service skills by ensuring that customers are well-informed and satisfied with their purchases. All Budtenders will be trained to meet Viola standards of excellence in answering customer questions regarding the different strains of cannabis, their medicinal benefits, and methods of consumption.
Budtender Responsibilities:
Advising customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.
Keeping abreast of new cannabis products on the market as well as the latest industry trends through trade shows and research.
Processing customers' payments using the dispensary's Point of Sale (POS) system.
Ensuring that the dispensary is clean and well-organized at all times.
Educating customers on the safe use of their selected cannabis products.
Correctly weighing, packaging, and labeling cannabis products as required.
Checking customers' identification documents to verify that they are of legal age.
Taking inventory of cannabis products and ensuring that the sales floor is adequately stocked.
High school diploma or GED.
Experience not required/ location will train
Sound knowledge of cannabis strains and their medicinal benefits.
Proficiency in all Microsoft Office applications.
Outstanding organizational skills.
Excellent analytical and problem-solving skills.
Effective communication skills.
Exceptional customer service skills.
Full time or part time
Must be able to pass a background check
COVID-19 Considerations: You will be required to wear a mask or face covering in accordance with current Michigan state mandates. Employees are asked to take their temperature before each shift and notify management if risks or exposure may be an issue.
About Viola:
Viola was founded by Al Harrington, a former NBA player who was a first-round pick in the 1998 NBA draft. Al went on to play for 16 seasons and became personally aware of the medicinal benefits of cannabis after suffering complications from a botched knee surgery towards the end of his NBA career. But the original inspiration for starting a company came from Al’s beloved grandmother who suffers from glaucoma and diabetes. With some convincing from Al, she reluctantly agreed to try cannabis for her pain and found immediate relief. Her name is Viola. The rest, as they say, is history.
Viola has since grown to become a respected, top-selling brand in the Cannabis industry. We offer consistently high-quality products that are developed with our award-winning techniques.
https://violabrands.com/