What are the responsibilities and job description for the Assistant Director of Sales position at Virgin Hotels Central Services LLC?
Who we are:
We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guests.
Your mission:
Should you decide to accept it...
The Assistant Director of Sales knows having many talents within the same industry leave naysayers envious. Part people manager, part salesperson, this unique hybrid puts the M in multi-tasking. Using their tenured experience in the hotel sales arena the Associate Director of Sales will develop Business Travel, Group Events and Travel Industry business to meet revenue goals. They are the leader of the pack with client relationships and community involvement and an exceptional collaborator within all hotel departments.
The Assistant Director of Sales leads, trains and co-manages the Sales Manager(s) and/or Sales Coordinator(s). They also are the “partner in crime” to the Director of Sales & Marketing building revenue goals and budgets, establishing sales strategies and focusing the sales and catering team to book the most profitable hotel events.
The Nitty-Gritty:
What exactly you will be doing...
In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your manager not listed below in the constant quest to provide “out of this world” customer service experience for our guests:
- Through the usual functions (sales presentations, prospecting, sales calls, site inspections, client entertainment and business travel) the Associate Director of Sales is responsible for developing business and meeting revenue goals. They set a high bar for the team by booking the highest quality business and motivate all to do the same.
- The Assistant Director of Sales is cool under pressure and specializes in problem solving (especially when it comes to people management). As a titan of the industry they are involved in networking organizations and a proud representative of Virgin Hotels. Through their untouched relationships they have a pulse on supply, demand and market fluctuations.
- Exciting tasks include assisting in the creation of annual sales goals, activity production guidelines, sales strategy and target accounts. The Assistant Director of Sales has unrivaled leadership and a creative energy leaves the team enthused to come to work each day. Statistics, reports, rates and team updates will be strategized and developed with the Director of Sales & Marketing and Director of Revenue Management.
- We live to learn. The Assistant Director of Sales is open to developing their professional selling skills through Virgin Hotels organized training programs. They also assist in weekly training refreshers and are a role model for the up and comers. This position was developed to prepare for future roles in sales leadership. So with a development plan in tow the Director of Sales & Marketing and senior leadership in the hotel will guide them.
- Now back to biz, which is still the main focus in this role… We believe live is better than scripted and are looking for those who love hotel sales. To be considered, you must be a self-motivated rock star who is organized and thinks a little differently. We like to call it, the Assistant Director of Rainmakers.
What qualities are we looking for?
You’ve got skills? If you can perform the following, then you have come to the right place...
- Great team player with the ability create excellent working relationships across the group. Collaborative approach with all departments, particularly food & beverage and of course, the sales & marketing and events team.
- Ability to break down barriers and resolving potential conflicts swiftly and effortlessly
- Strong communication and presentation skills to all levels of management
- Creativity and innovation are essential!
- Ability to think outside the box and approach all issues with a completely fresh approach
- Ability to anticipate needs and over deliver wherever possible
- Candidates must think on their feet and use their initiative to solve problems and deliver solutions
- Excellent customer relations, communication, presentation and organization skills of utmost importance
- Comply with all safety and health department procedures, as well as, all state and federal liquor laws.
- Able to change direction and work on multiple project aspects at once
- Enthusiastic, passionate, able to enthuse and motivate others
- Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service
- Current, legal and unrestricted ability to work in the United States
- 3-5 years of previous hotel sales experience at the Assistant Director of Sales level is required.
- Ability to clearly and pleasantly communicate in English with clients, guests, vendors, teammates/management, in person, in writing and on the telephone
- Proficient in MS Outook, Word, Excel and PowerPoint
