Cashier, Resort Pool

YOUR MISSION (The Job Description)

The Cashier is responsible for setting up and maintaining the towel hut and retail shop.

THE NITTY-GRITTY (The Essential Job Duties)

This role will collaborate closely with the General Manager to:

• Prepare the retail shop for daily operations
• Greet guests and help and/or instruction in the use of the pool
• Manage towel distribution and menu instructions
• Check the system to review reserved cabanas and preset as needed; update system status throughout the day, and close out reservations to ensure information is accurate and timely
• Check with VIP Services to ensure there are no additions to the cabana list prior to opening
• Arrive in position at the retail shop at least 15 minutes prior to opening.
• Report any safety hazards to supervisor immediately; stay in location until help arrives
• Report any maintenance issues to the supervisor immediately
• Must be physically present at work in assigned workstation, to perform all the functions required of the position
• Other duties as assigned.

WHAT IT TAKES (The Qualities We Look For)

• Great collaborator with the ability to create excellent working relationships across the group. Collaborative approach with all departments
• Always communicate effectively with customers as well as at all levels of employees
• Inspect and maintain areas for which responsible. Must be able to distinguish between different denominations of currency and make change
• Review and comprehend all necessary documentation
• Use the equipment associated with the position, including but not limited to pool equipment and cash register
• Effectively and efficiently move around work area
• Incumbents are at times subject to hazards such as slippery conditions. Team members are to follow proper safety procedures
• This position works outside and is subject to all weather conditions. Proper clothing is provided.
• Behavior consistent with Virgin Hotels Core Values: Fun, innovative, original, and personable, and striving to deliver high quality and brilliant customer service.

MUST HAVE'S

• Current, legal, and unrestricted ability to work in The United States
• High school or equivalent education required.
• Possess works cards for American Red Cross certification in CPR for the Professional Rescuer and Lifeguard Training & First Aid
• Previous experience in a similar pool/resort setting involving high profile customer contact, or through six months of on-the-job training
• Preferred: 1-2 years' experience in a full-service hospitality establishment
• Ability to work a flexible schedule

WOULD BE NICE TO HAVE'S

• Familiarity with superior customer service skills required.

THE WORKING CONDITIONS

• Lift to 40 pounds of equipment or supplies and move carts that weigh up to 100 pounds.
• Work in an environment that is subject to varying levels of cold, heat, light, and sound. Incumbents are at times subject to hazards such as chemicals; proper safety precautions will be taken. This position occasionally works outside and is subject to all weather. Proper clothing is provided
• Stand and walk for the entire shift. Proper footwear is required
• Balance, bend, carry, climb stairs and ladders, crawl, reach, squat, and twist. These actions are required to assist guests in the proper use of equipment and to perform other job duties

VALUABLE TRAITS

• 50% logical / 50% creative / 100% AWESOME
• Enjoy collaborating with a team and alone as the situation dictates.
• Adaptive, Flexible!
• Embody "great attitude."
• Unwavering integrity and endless work ethic.
• Appreciate constructive feedback, as well as graciously providing the same.
• Tenacious and initiative-taking

This is not an exhaustive list of duties, responsibilities, and conditions.

*Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer*