What are the responsibilities and job description for the Resort Activities/Pool Attendant position at Career Site Brand?
The Activity Coordinator is responsible for our guests and owners experience from arrival through the end of their stay by creating customer delight in every interaction and exceeding expectations. This position assists in the daily planning, implementation and facilitating of a variety of planned Activities for our guests and owners to include yoga, water sports & games, arts & crafts, bingo, movie nights, and other fun and games. Make recommendations on activities and events based on guest/owner preferences.
He/She will ensure the guests expectations are exceeded throughout their entire stay and for creating customer delight in every interaction.
Company Benefits:
- Growth Opportunities & stability
- 401K
- Tuition Reimbursement
- EAP-Employee Assistance program
- Paid Time Off
- Discounts through IHG, company Perks website & FREE Vacation points using ClubGO and more....
ESSENTIAL DUTIES AND TASKS:
- Assists in Planning and facilitation of activities, and actively communicates activities and events to all Owners and Guests
- Ensures excellent customer service as it relates to our activities and functions property – wide
- Monitors all activities to ensure the safety and security of all owners and guests
- Partner with other departments to assist guests and owners. May provide food and beverage service to guests poolside
- Computer use to prepare communications/flyers to be used throughout the resort. Ensure guest/owner expectations are exceeded
- Assist with keeping pool area clean and sanitized
- Monitoring social distancing in pool area
- Perform other tasks as assigned
EDUCATION and/or EXPERIENCE
- 1 plus years of related experience preferred
CERTIFICATES, LICENSES, REGISTRATIONS
- Ability to obtain food handler’s card within 30 days of hire
QUALIFICATIONS
- Must have a strong knowledge of the Las Vegas area and the attractions and activities that occur
- Ability to follow prescribed procedures and guidelines in accomplishing tasks as described above
- Ability to be self-directed
- Skill in attention to detail
- Ability to work as part of a team
- Must have strong verbal and written skills to communicate to the guests/owners
- Ability to speak multiple languages is a plus
- Must be 21 years of age or older and be able to obtain an Alcohol Awareness Card and Clark County Health card
- Ability to work outside in all kinds of weather
- Ability to swim and lead in water activities
- This position will be 75% outdoors at the pool during summer months
- Must be available to work between 7:00AM-7:00PM
- Must be available to work weekends
At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.
