Demo

Group Sales Manager

Virgin HotelsNew Orleans LLC
Dallas, TX Full Time
POSTED ON 3/19/2025
AVAILABLE BEFORE 4/18/2025

Who we are :

Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.

We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest.

Your mission :

The Group Sales Manager is a multi-tasking machine with strong community relations and an excellent reputation amongst clients. They also support our hotel family and create an epic experience for our guests. Working with an awesome team and reporting to the Director of Sales, the Group Sales Manager will be responsible for prospecting clients and cultivating relationships. Using previous experience in the hotel sales arena, the Group Sales Manager is directly responsible for developing business to meet revenue goals.

The Nitty-Gritty :

What exactly you will be doing…

In helping you understand your role in working for a world-class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your manager not listed below in the constant quest to provide an “out of this world” customer service experience for our guests :

  • Through the usual functions (sales presentations, prospecting, sales calls, site inspections, client entertainment, and business travel), the Sales Manager is responsible for developing business and meeting revenue goals. Our candidate smells new opportunities and responds authentically and in a professional manner.
  • The Group Sales Manager is cool under pressure and specializes in problem-solving. As a titan of the industry, they are involved in networking organizations and a proud representative of Virgin Hotels. Through their untouched relationships, they have their finger on the pulse with supply, demand, and market fluctuations.
  • Constantly evolving quarterly action plans will be prepared, and accounts will be targeted. The Group Sales Manager will follow the sales & catering guidelines to book the highest quality business. Reports will be cultivated, and we have some rules and standards to live by (but we promise not to make it too painful). Timely responses to clients and proactive communication within the hotel are musts, and using “us,” “we,” and “our” are the keys to success.
  • We live to learn. The Group Sales Manager is open to developing their professional selling skills through Virgin Hotels organized training programs and weekly refreshers.
  • The Group Sales Manager’s main role is bringing in the business, so customer relations must be on top. We believe live is better than scripted and are looking for those who love hotel sales. To be considered, you must be a self-motivated rock star who is organized and thinks a little differently. We like to call it a Rainmaker.

What qualities are we looking for?

You got skills? If you are able to perform the following, then you have come to the right place :

  • Great team player with the ability to create excellent working relationships across the group. Collaborative approach with all departments, particularly food & beverage and of course, the sales & marketing and events team.
  • Ability to break down barriers and resolve potential conflicts swiftly and effortlessly.
  • Strong communication and presentation skills to all levels of management.
  • Creativity and innovation are essential!
  • Ability to think outside the box and approach all issues with a completely fresh approach.
  • Ability to anticipate needs and over-deliver wherever possible.
  • Candidates must think on their feet and use their initiative to solve problems and deliver solutions.
  • Excellent customer relations, communication, presentation, and organization skills of utmost importance.
  • Comply with all safety and health department procedures, as well as, all state and federal liquor laws.
  • Able to change direction and work on multiple project aspects at once.
  • Enthusiastic, passionate, able to enthuse and motivate others.
  • Leadership ability and behavior consistent with Virgin Hotels Core Values : Fun, innovative, original, and personable, and striving to deliver high quality and brilliant customer service.
  • Background must-have :

  • Current, legal, and unrestricted ability to work in the United States.
  • Candidates must have previous hospitality experience. Hospitality could encompass hotels, bars, restaurants, and other event spaces.
  • Minimum 3 years of previous sales experience as well as supervisory experience preferred.
  • Proficient in Delphi, Teams, MS Outlook, Word, Excel, and PowerPoint.
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