Content Manager

Function: Digital Marketing Closing Date: 28/04/2023 Location - Nationwide - Hybrid working About the Role You’ll be joining the Digital Team as a Content Manager You’ll be part of a team delivering bold transformation across the full customer lifecycle. We’ve recently moved our technology solution from an AEM publishing environment to a de-coupled headless environment using Strapi and Angular. This changes everything and means we can now look at content in a data / intent driven and modular way. We’re seeking Content Managers with experience of working in a headless content architecture, who can bring real-world experience in managing content in a flexible way, where it is de-coupled from the view of a ‘page’, and instead tagged to customer intent and segmentation. So, your role is to ensure all our content matches the varying needs of our users, and is tagged, organised and structured so we can automate it’s use in multiple environments. You’ll focus mainly on structure, meta-data and logic, to help ensure we match the right content to the right need. But you’ll also be perfectly happy rolling your sleeves up to get stuck in if we have some manual publishing to do. You’ll be familiar with design systems and how they’re used including Storybook, our pattern library. You’ll work closely with the technical platform team to manage and run a world-class content platform, ensuring our customers get the best content experience every time. Who we are At Virgin Media O2 we're going All In, to remove bias and barriers for our people and our candidates. We're working hard to achieve bold ambitions, to help us better represent the diverse communities we serve across the UK. As an equal opportunities employer, we support and encourage you, to be your authentic self throughout your application journey. The must haves In order to be considered, you must have the following experience; Proven experience in a transformational digital environment, telco experience is a bonus but not essential Good knowledge of headless content environments and data-driven publishing Proven content management experience and a strong understanding of content management principles and workflows You are personable, have clear communication and strong presentation skills Understanding and experience of agile delivery Degree in a design or digital media related discipline The other stuff we're looking for We'd also love you to bring; Good proficiency in a headless publishing environment Good understanding of A/B and multi-variant testing You have a good understanding of HTML & CSS Good proficiency in a pattern library tool such as Storybook You’re a self-starter, happy to work both autonomously and collaboratively Good understanding of analytics, using data to inform decisions What's in it for you? We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters. All work and no play just isn't our style! We're already planning our future ways of working, for when life becomes a little more normal again. We're constantly evolving our approach to enable you to find a great work life balance. Next steps If we feel like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful, are likely to include communication from the recruiter - Samantha Lee. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family. Here at Virgin Media, we help to create a digital world that makes good things happen: for our customers and the communities in which we operate. Across the UK and Ireland, we offer four multi award-winning services: broadband, TV, mobile and home phone. We’re in the process of growing all parts of our business so we can connect more customers to the things and to the people they care about. Our customers can expect the best from us. We’ve been recognised year after year for providing the fastest widely available broadband speeds, and our Lightning network investment means that 17 million homes and businesses will be able to access the benefits of our ultrafast fibre optic network. Virgin Media is part of Liberty Global plc, the world’s largest international cable company. Liberty Global serves a total of 27 million customers with operations in 30 countries; together we’re making good things happen. We’ve got a big happy team and we’re about to get even bigger. Check out what career opportunities we have for you and come join the Virgin Media family!