Medical Education Coordinator, Longitudinal Curriculum, Office of Medical Education

All full-time university staff are eligible for VCU’s robust benefits package that includes: comprehensive health benefits, paid annual and holiday leave granted up front, generous tuition benefit, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more. Learn more about VCU’s benefits here.

Virginia Commonwealth University (VCU) School of Medicine is a premier academic medical center located in the heart of Richmond. Accounting for almost half of VCU’s sponsored research, the School of Medicine is internationally recognized for patient care and education. All full-time university staff are eligible for our generous benefits package that includes choices for health, vision, and dental coverage, life-insurance, short and long-term disability coverage, retirement planning, tax-deferred annuity and cash match programs, flexible spending accounts, tuition benefits, significant paid-time off, 12 paid holidays, and more.  Explore our benefits further here: https://hr.vcu.edu/current-employees/benefits/university-and-academic-professional-benefits/

Position Summary:  

This position provides comprehensive administrative coordination and support for the medical education curriculum, ensuring seamless course delivery, effective communication, and meticulous management of scheduling, logistics, assessments, and student progress throughout the curriculum. This role requires exceptional organizational skills, a student-centered approach, and the ability to clearly and effectively communicate in order to support students, staff, and faculty while enhancing the educational experience and maintaining institutional standards. This position is an integral part of the Office of Medical Education (OME) team, and will act as back up support for other tasks within the OME that support the delivery of the curriculum and promotion of a positive student experience.

Core Responsibilities: 

Curriculum Administration and Coordination

-Provide administrative oversight for designated courses.
-Act as a liaison between course directors, simulation center staff, course administrators, and students to facilitate seamless course delivery.
-Manage and coordinate scheduling, logistics, and resources for longitudinal curricular sessions and activities across preclinical and clinical curricula.
-Develop and maintain the longitudinal curriculum calendar, ensuring alignment with institutional schedules and room availability.
-Oversee room scheduling, technology support, and accurate record-keeping for course schedules and content, including assessments and student progress.
-Support course preparation, including syllabus creation, posting course materials and objectives in the Learning Management System (LMS), ensuring accessibility of pre-session assignments for learners, and maintaining accurate faculty assignments for evaluation purposes
-Support the curriculum and course faculty by coordinating workshops, make-up sessions, and required equipment or space.
-Collaborate with simulation center staff to ensure workshop readiness, including managing standardized patient scheduling and equipment needs.
-Track student participation in workshops, pre-assignments, and online point-of-care ultrasound (POCUS) coursework.
-Manage open lab sessions for ultrasound practice and maintain student attendance records.
Ensure compliance with institutional policies and guidelines.

Student Support and Communication

-Communicate schedules, reminders, and educational session details with students, faculty, and clerkship coordinators, ensuring all communications are clear and timely.
-Monitor student attendance and track absence requests, identifying patterns and generating reports to ensure timely communication and resolution.
-Coordinate with appropriate team members to reschedule missed sessions, exams, assignments, or clinical time as required by policy.

Administrative Support for the Office of Medical Education

-Assist with front desk operations for the Office of Medical Education (OME), providing superior customer service to all office visitors.
-Cross-train with, and provide, daily administrative support to the OME as indicated by OME leadership
-Proctor examinations, ensuring compliance with institutional policies and procedures.
-Actively participate in programs and initiatives to support the educational mission of the institution.
-Provide administrative support for special events, including, but not limited to: transition courses, -Student Honors Day, Faculty Teaching Awards, Match Day, Hooding Ceremonies, and graduation ceremonies.
-Perform other duties as assigned.

Minimum Hiring Standards:

-Bachelor’s degree or equivalent related work experience.
-Demonstrated ability to utilize web-based software including learning management systems, Google documents, Adobe Acrobat and other web-based data collection tools. Proficiency with all Microsoft Office products.
-Demonstrated exceptional written and verbal communication skills, with a proven ability to engage effectively with diverse audiences.
-Strong organizational skills with attention to detail and ability to prioritize and manage multiple tasks simultaneously.
-Ability to work both collaboratively within the OME team and independently with faculty and students.
-Demonstrated ability to resolve issues and engage in effective problem solving. Demonstrated ability to prioritize, and complete a dynamic task list is required. Must be precise, thorough, and reliable and perform daily activities with minimal supervision.
-Highly developed organization skills are required along with a confirmed ability to maintain confidentiality and pay attention to details.

-Demonstrated experience working in and fostering a diverse faculty, staff, and student environment or commitment to do so as a staff member at VCU. 

Preferred Hiring Standards:

-Experience in an academic setting, preferably with student affairs, medical education, or academic program coordination.
-Familiarity with medical or higher education processes and policies 

Additional Information:
ORP Eligible: - No
Hours / weeks - 40 hours weekly 
Title Details: Medical Education Coordinator, Longitudinal Curriculum
University Title: Student Services Specialist , SS 1-3
University Code: (35221N-35223N) 
University Job Family: Student Services 

Virginia Commonwealth University is an equal opportunity, affirmative action university providing access to education and employment without regard to race, color, religion, national origin, age, sex, political affiliation, veteran status, genetic information, sexual orientation, gender identity, gender expression, or disability. 

Please note that if you are employed as a university employee working in any of the health system's facilities, you will need to follow VCU Health System policies, which will include but will not be limited to, vaccination requirements.

The School of Medicine continuously strives for our workplace and learning environment to reflect the demographic and social milieu of the communities we serve.  All qualified applicants are encouraged to apply.

Demetria Patterson
demetria.patterson1@vcuhealth.org