What are the responsibilities and job description for the Home Care Scheduling Coordinator position at Virginia Home Care Services?
Job Description
Job Description
Benefits :Company Overview :
Virginia Home Care Services, Inc. is a leading provider of home healthcare services committed to delivering compassionate and personalized care to individuals in the comfort of their own homes. We specialize in offering a comprehensive range of medical and non-medical services to clients across Northern Virginia areas. Our team is dedicated to enhancing the quality of life for our clients and their families by providing professional and reliable care tailored to their unique needs.
Scheduling Coordinator Overview :
The Home Care Scheduling Coordinator is responsible for the overseeing and monitoring client schedules and ensuring consistency of service delivery. The Home Care Scheduling Coordinator works directly with the clients, family members, and the caregivers (HHAs / PCAs / CNAs) to coordinate care and service needs. Home Care Scheduling Coordinators work closely with our Intake and Recruitment divisions to communicate staffing needs and trends; while working collaboratively as a team.
Requirements :
- Staff personnel according to home care patient's schedules
- Collaborate with recruiting department regarding hiring HHAs / PCAs / CNAs from difficult to serve geographical areas
- Documents and reports to Supervisor when there is a change in client status, change in service requirement, change in aide assigned to case, incidents, and complaints.
- Partners with recruiter and intake coordinators to ensure immediate and effective care coverage.
- Communicate all relevant information to nurses and homecare clients.
- Follows up with clients, and families regarding schedule changes, service issues, etc.
- On-Call duties Required
- Experience in a fast paces home care or medical office setting.
- Experience with managing a high volume of schedules / Scheduling appointments
- Great Communication and interpersonal skills
- Attention to details with problem solving skills
- Strong customer service background
- Proficient computer skills
Qualifications :
How to Apply :
If you are passionate about making a positive difference in the lives of patients and their families, and meet the qualifications outlined above; we encourage you to apply or email us at Ajee@virginiahcs.com. Please include "Scheduling Coordinator" in the subject line of your email. We look forward to hearing from you!
EEO : It is the policy of Virginia Home Care Services INC not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religio
