What are the responsibilities and job description for the Campus Financial Aid Representative position at Virginia's Community College System?
Posting Details
Posting Summary
Working Title Campus Financial Aid Representative Role Title Education Support Spec II Role Code 29143-FP FLSA Nonexempt Pay Band 03 Position Number 28000869 Agency Northern VA Community College Division NV280-Office of Student Services Work Location Manassas - 683 Hiring Range $45,000-$55,000 Emergency/Essential Personnel No EEO Category F-Admin Supp Full Time or Part Time Full Time Does this position have telework options? -Telework options are subject to change based on business needs- Does this position have a bilingual or multilingual skill requirement or preference? Work Schedule
M-F 8:30 am - 5 pm. Some 10:30 am -7 pm shifts possible.
Sensitive Position No Job Description
General Description
By developing and applying consistent policies and procedures that meet federal, state and institutional requirements, the Office of Financial Aid and Support Services attempts to eliminate financial barriers for students who likely would be unable to pursue postsecondary education without financial assistance. The position is a campus based position working at one of our six campus financial aid offices as needed or as assigned by the Director or Associate Director of Financial aid
Duties and Tasks
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
Required KSAs
Additional Considerations
N/A
Posting Detail Information
Posting Number CLS_3548P Recruitment Type General Public - G Number of Vacancies 2 Position End Date (if temporary) Job Open Date 01/30/2025 Job Close Date 02/13/2025 Open Until Filled Agency Website www.nvcc.edu Contact Name Email Phone Number Special Instructions to Applicants
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information Background Check Statement Disclaimer
The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.
ADA Statement
The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting https://jobs.vccs.edu/postings/81672
Supplemental Questions
Required fields are indicated with an asterisk (*).
Required Documents
Posting Summary
Working Title Campus Financial Aid Representative Role Title Education Support Spec II Role Code 29143-FP FLSA Nonexempt Pay Band 03 Position Number 28000869 Agency Northern VA Community College Division NV280-Office of Student Services Work Location Manassas - 683 Hiring Range $45,000-$55,000 Emergency/Essential Personnel No EEO Category F-Admin Supp Full Time or Part Time Full Time Does this position have telework options? -Telework options are subject to change based on business needs- Does this position have a bilingual or multilingual skill requirement or preference? Work Schedule
M-F 8:30 am - 5 pm. Some 10:30 am -7 pm shifts possible.
Sensitive Position No Job Description
General Description
By developing and applying consistent policies and procedures that meet federal, state and institutional requirements, the Office of Financial Aid and Support Services attempts to eliminate financial barriers for students who likely would be unable to pursue postsecondary education without financial assistance. The position is a campus based position working at one of our six campus financial aid offices as needed or as assigned by the Director or Associate Director of Financial aid
Duties and Tasks
- To assist all Northern Virginia Community College students who have applied for financial aid, or who wish to, by providing information that will guide each student through the aid process-over the phone, by email, or by in-person consultations.
- To coordinate assistance with appropriate policies and regulations.
- Applicants must reside in Virginia, Maryland or District of Columbia
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
Required KSAs
- The ability to work at any one of the six campus financial aid offices as assigned.
- Strong customer service skills and abilities to include familiarity with computer applications related to financial aid as well as student information systems.
- Knowledge of office procedures, various office equipment, and excellent communication and organization skills.
- Ability to work well with students, staff and other offices for successful resolution to difficult problems.
- Ability to work independently in identifying and addressing the student's financial aid needs as they relates to the application process.
- Knowledge and ability to follow rules, regulations and understand standards established by the college, state and federal financial aid programs.
- Ability to work under pressure and to manage multiple tasks and demands.
- Strong attention to detail and organizational skills.
- Experience in a customer service setting.
- Familiarity and experience with various software applications and reporting tools, including Microsoft Office Suite tools.
- Experience with diverse populations.
Additional Considerations
- Experience working with the PeopleSoft student information system
- Experience utilizing Financial Aid Professional Resources (NASFAA, FSAPartnerConnect, IFAP, VASFAA)
- Bilingual - Spanish
N/A
Posting Detail Information
Posting Number CLS_3548P Recruitment Type General Public - G Number of Vacancies 2 Position End Date (if temporary) Job Open Date 01/30/2025 Job Close Date 02/13/2025 Open Until Filled Agency Website www.nvcc.edu Contact Name Email Phone Number Special Instructions to Applicants
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information Background Check Statement Disclaimer
The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.
ADA Statement
The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting https://jobs.vccs.edu/postings/81672
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Do you now or in the future require visa sponsorship to work in the United States?
- Yes
- No
- I understand this position is not a remote position and I will be required to attend work in person.
- Yes
- No
- I understand this position is located in Virginia and I will be required to reside in the DMV metro area.
- Yes
- No
- Do you have demonstrated customer service experience?
- Yes
- No
- Do you have experience with computers and various software programs; specifically, Microsoft Office applications including email and web communications?
- Yes
- No
- Do you have experience working with diverse populations?
- Yes
- No
- We have openings at Manassas' and Woodbridge's campus, which campus do you prefer to work?
- Manassas
- Woodbridge
Required Documents
- Resume
- Cover Letter/Letter of Application
- Other Document
- Alternative Hiring Process Letter
Salary : $45,000 - $55,000
