What are the responsibilities and job description for the Computing Support Specialist position at Virginia's Community College System?
Posting Details
Posting Summary
Working Title Computing Support Specialist Role Title Information Technology Specialist I Role Code 39111-SW FLSA Exempt Pay Band 04 Position Number 28300177 Agency J. Sargeant Reynolds Community College Division J. Sargeant Reynolds Community College (Div) Work Location Richmond (City) - 760 Hiring Range Salary Range: $50,000 - $55,500, based on related experience. Emergency/Essential Personnel No EEO Category B-Professional Full Time or Part Time Full Time Does this position have telework options? -Telework options are subject to change based on business needs- Yes Does this position have a bilingual or multilingual skill requirement or preference? No Work Schedule
Generally 40 hours per week, or as needed.
Sensitive Position No Job Description
Reynolds is one of the largest community colleges in Virginia and serves Virginia's capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.
This position is responsible for Tier I and Tier II technical support, which includes answering Help Desk calls, installation, repair, configuration, maintenance and management of workstations, portable computing devices, audiovisual systems, network connections and associated peripheral equipment. This position also provides A/V event support services. Performs other duties as assigned.
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
Associates Degree in Information Technology or equivalent supplemented by training in computer information systems, Network administration or a related area. An equivalent combination of training and experience indicating possession of the preceding knowledge, skills and abilities may substitute for this education and experience.
CompTIA A and Network certification or equivalent preferred.
Operation of a State Vehicle No Supervises Employees No Required Travel
The ability to travel regionally to Reynolds and VCCS locations as-needed.
Posting Detail Information
Posting Number CLS_3501P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 01/10/2025 Job Close Date 01/31/2025 Open Until Filled Yes Agency Website www.reynolds.edu Contact Name Reynolds HR Email hr@reynolds.edu Phone Number (804) 523-5249 Special Instructions to Applicants
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information Background Check Statement Disclaimer
The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.
ADA Statement
The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting https://jobs.vccs.edu/postings/80595
Supplemental Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
Posting Summary
Working Title Computing Support Specialist Role Title Information Technology Specialist I Role Code 39111-SW FLSA Exempt Pay Band 04 Position Number 28300177 Agency J. Sargeant Reynolds Community College Division J. Sargeant Reynolds Community College (Div) Work Location Richmond (City) - 760 Hiring Range Salary Range: $50,000 - $55,500, based on related experience. Emergency/Essential Personnel No EEO Category B-Professional Full Time or Part Time Full Time Does this position have telework options? -Telework options are subject to change based on business needs- Yes Does this position have a bilingual or multilingual skill requirement or preference? No Work Schedule
Generally 40 hours per week, or as needed.
Sensitive Position No Job Description
Reynolds is one of the largest community colleges in Virginia and serves Virginia's capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.
This position is responsible for Tier I and Tier II technical support, which includes answering Help Desk calls, installation, repair, configuration, maintenance and management of workstations, portable computing devices, audiovisual systems, network connections and associated peripheral equipment. This position also provides A/V event support services. Performs other duties as assigned.
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
- Working knowledge of the installation, repair, upgrade and general maintenance of computer hardware.
- Considerable knowledge of troubleshooting methods and procedures, equipment and component testing, as well as the use of a variety of types of hardware and software diagnostic tools. Demonstrated experience supporting network infrastructure, TCP/IP configuration, wireless network configuration and desktop peripherals. Working knowledge of audiovisual systems and support. Knowledge of endpoint management and Apple systems.
- Demonstrated ability installing, configuring, using and supporting current versions of Microsoft products and Apple devices. Demonstrated ability to manage multiple complex tasks simultaneously and prioritize tasks independently without supervision. Demonstrated ability to provide customer focused technical solutions during scheduled Help Desk rotations. Demonstrated ability to communicate effectively through verbal and/or written communication and to work within a diverse group of individuals. Independently perform inventory management using barcode scanners, databases and spreadsheets. Demonstrated physical ability to be able to climb ladders and routinely lift items up to 50 lbs.
Associates Degree in Information Technology or equivalent supplemented by training in computer information systems, Network administration or a related area. An equivalent combination of training and experience indicating possession of the preceding knowledge, skills and abilities may substitute for this education and experience.
CompTIA A and Network certification or equivalent preferred.
Operation of a State Vehicle No Supervises Employees No Required Travel
The ability to travel regionally to Reynolds and VCCS locations as-needed.
Posting Detail Information
Posting Number CLS_3501P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 01/10/2025 Job Close Date 01/31/2025 Open Until Filled Yes Agency Website www.reynolds.edu Contact Name Reynolds HR Email hr@reynolds.edu Phone Number (804) 523-5249 Special Instructions to Applicants
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information Background Check Statement Disclaimer
The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.
ADA Statement
The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting https://jobs.vccs.edu/postings/80595
Supplemental Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
- Resume
- Cover Letter/Letter of Application
- AHP Letter
- Unofficial Transcripts
- Unofficial Transcript 2
- Unofficial Transcript 3
Salary : $50,000 - $55,500
