What are the responsibilities and job description for the Transformer Field Service Technician (Texas) position at Virginia Transformer Corp.?
US Secretary of Energy, Jennifer Granholm said, “With what Virginia Transformer is doing, they are at the center of how we’re going to build out the backbone of our clean energy future.”
Virginia Transformer and Georgia Transformer Corp., is “the engineering firm that makes transformers.”
We are the largest US-owned manufacturer of electric transformers in North America and have been helping to secure the reliability and resilience of our country’s electric grid for more than 50 years. We produce power transformers for any conceivable application – GSU, substations, auto-transformers, grounding transformers, drive duty, rectifier, exciter, voltage regulator, and other.
The company is experiencing steady and sustained growth and serves every part of US industry from its six state-of-the-art North American facilities. We are actively looking for individuals who want to be part of a high-growth company and who want to share in the pride we have in ensuring American manufacturing continues to flourish. Without reliable power, manufacturing cannot operate. That is where we – and you – come in. Join us.
Position Summary:
Virginia Transformer is seeking a skilled and detail-oriented Field Services Technician to join our team. The Field Services Technician will be responsible for performing on-site service activities, diagnosing technical issues, and ensuring high-quality results. This position plays a vital role in delivering exceptional field services through hands-on technical expertise and excellent customer interaction.
Key Responsibilities:
- On-Site Service: Perform field service activities, including installation, maintenance, troubleshooting, and repair of equipment.
- Technical Problem Solving: Diagnose and resolve technical issues on-site, coordinating with internal teams as necessary to implement effective solutions.
- Customer Interaction: Serve as the on-site contact for customers, providing clear communication regarding work progress, issues, and outcomes.
- Documentation: Prepare detailed reports of on-site work, including diagnostics, resolutions, and recommendations for follow-up actions.
- Equipment Management: Ensure all necessary tools, parts, and equipment are available and in good condition for on-site work.
- Safety Compliance: Adhere to all safety protocols and guidelines while performing field service activities.
Qualifications:
- Education: Associate degree in a technical field or related area is preferred.
- Experience: Prior experience as a field service technician, ideally within the transformer or electrical industry.
Technical Skills:
- Proficiency in troubleshooting electrical and mechanical systems.
- Strong computer skills, particularly in Microsoft Office Suite (Word, Excel, Outlook).
Soft Skills:
- Excellent verbal and written communication skills to interact effectively with clients and internal teams.
- Strong organizational skills, with the ability to manage multiple tasks and priorities in a dynamic environment.
- Ability to remain calm under pressure and solve problems efficiently.
Interpersonal Skills:
- Proven ability to work collaboratively in a team setting.
- Commitment to delivering excellent customer service and resolving issues diplomatically.
Certifications: Relevant technical certifications (e.g., electrical systems, safety) are a plus.
Why Join Us?
At Virginia Transformer, you’ll be part of a team dedicated to providing high-quality products and services in the power transformer industry. We offer competitive salaries, opportunities for professional growth, and the chance to work with cutting-edge technology in a dynamic and supportive environment.
#IND2
Job Type: Full-time
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance
Physical Setting:
- Construction site
- Outdoor work
Schedule:
- Extended hours
- Overtime
Work Location: In person
