What are the responsibilities and job description for the Student Records Specialist position at Virginia Western Community College?
Posting Summary
Working Title
Student Records Specialist
Role Title
Education Support Spec II
Role Code
29143-SW
FLSA
Nonexempt
Pay Band
03
Position Number
28600021
Agency
Virginia Western Community College
Division
Virginia Western Community College (Div)
Work Location
Roanoke (City) - 770
Hiring Range
$32,843 to $48,000
Emergency/Essential Personnel
No
EEO Category
E-Paraprofessional
Full Time or Part Time
Full Time
Does this position have telework options? -Telework options are subject to change based on business needs-
Does this position have a bilingual or multilingual skill requirement or preference?
Work Schedule
Monday-Friday 8am-5pm
Sensitive Position
No
Job Description
Virginia Western Community College is a two-year public institution of higher education operating under the Virginia Community College System, a statewide system of community colleges. The College operates under the policies established by the State Board for Community Colleges and the Virginia Western Community College Local Advisory Board.
Virginia Western is located on a 70-acre campus in southwest Roanoke, VA. The service region of the College includes Roanoke, Salem, Roanoke County, Craig County, Franklin County, and southern Botetourt County. The College was established in 1966 and has grown from an initial enrollment of 1,352 to its current annual enrollment of over 9,000 students in credit courses and more than 1,400 enrollments in fast-track workforce and continuing education courses.
The Student Records Specialist serves as a primary point of contact for the college Records Office, providing customer services to students, parents, staff, faculty, and the general public. The incumbent will also serve as the back-up to the primary Veterans’ School Certifying Official. Duties include analyzing, auditing and maintaining student records. Processing various changes to student records in SIS and scanning documentation. The incumbent will also evaluate high school and college transcripts and assist with reporting, transcript requests, graduation, and other office functions.
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
Considerable knowledge of and demonstrated ability to interpret, apply, and explain complex administrative policies and procedures related to records maintenance. Excellent human relations skills with the ability to navigate difficult customer service situations. Demonstrated ability to establish and maintain effective working relationships with students, staff, faculty, and the general public. Confidence, ease, and ability to multi-task in a heavy volume operation. Excellent data entry and computer skills, including word processing, spreadsheet, web-based programs and document imagining software. Excellent problem-solving skills, attention to detail, and a high degree of accuracy when maintaining records and completing job tasks. Ability to perform detailed audits of student records.
Additional Considerations
Experience in a community college setting preferred. Experience with SIS preferred.
Operation of a State Vehicle
No
Supervises Employees
No
Required Travel
N/A
Posting Detail Information
Posting Number
CLS_3697P
Recruitment Type
General Public - G
Number of Vacancies
1
Position End Date (if temporary)
Job Open Date
03/28/2025
Job Close Date
04/10/2025
Open Until Filled
Agency Website
Contact Name
Lindsey Weston
Email
hrapps@virginiawestern.edu
Phone Number
540-857-7305
Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:
Additional Information
Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement
The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Salary : $32,843 - $48,000
