What are the responsibilities and job description for the Virtual Assistant for a Mental Health Company in the US (Home Based Part Time) position at Virtual Coworker?
• Communicated via inbound and outbound telephone calls and texts with customers and prospects.
• Met internal and client metrics in First Call Resolution, Customer Satisfaction, and other metrics as defined by the clients.
• Understood all products, services, systems, and procedures necessary to perform job effectively.
• Communicated feedback and progress to management.
• Knowledge, understanding, and compliance with company policies and procedures.
• Performed other duties as assigned by management
• Met internal and client metrics in First Call Resolution, Customer Satisfaction, and other metrics as defined by the clients.
• Understood all products, services, systems, and procedures necessary to perform job effectively.
• Communicated feedback and progress to management.
• Knowledge, understanding, and compliance with company policies and procedures.
• Performed other duties as assigned by management
