Head of IT

Position Overview

We are seeking an experienced and strategic Head of IT / IT Manager to lead our organization's IT operations and infrastructure. This role is responsible for overseeing domain and email management, IT security, data management, and internal business-related projects, ensuring the efficient and secure operation of all technological systems. The ideal candidate will possess extensive expertise in Google Workspace, domain management, IT security, disaster recovery, and automation, with a strong ability to align IT strategies with business objectives.

Key Responsibilities

Domain & Email Management

• Manage and maintain company domains on GoDaddy, including domain transfers as needed.

• Oversee the administration and security of company email systems on GoDaddy and Google Workspace, ensuring seamless integration and migration when required.

Website & Server Administration

• Maintain and manage the website server on SiteGround, ensuring regular security updates, including SSH renewals, data backups, and security enhancements.

• Oversee website and WordPress access requests, ensuring compliance with security policies.

Digital Accounts & Subscription Management

• Manage Google My Business accounts and oversee all company software subscriptions & licenses. 

• Administer password and access-sharing platforms (e.g., Dashlane) and maintain financial records for all IT-related subscriptions.

IT Security & Infrastructure Management

• Ensure robust network security, overseeing internal and external network protection, wireless security, and internet-sharing protocols.

• Manage access control for company hardware, including printers, phone systems, and conference room technology.

• Oversee Google Drive access management to ensure secure data storage and sharing.

Disaster Recovery & Business Continuity

• Develop and implement comprehensive disaster recovery plans to ensure business continuity.

• Ensure that effective server backup management and data protection strategies are in place and monitored.

Global Virtual Assistant (VA) Security & Management

• Manage security protocols for a global team of virtual assistants, including 300 internal VAs on Ekran and ThinScale.

• Oversee the expansion and optimization of security tools for a network of 2,000 VAs, ensuring cost-effective solutions.

• Provide weekly IT and security performance reports to senior management.

Strategic IT Leadership & Business Alignment

• Drive IT strategy development, including technology roadmapping, automation initiatives, and budget planning.

• Collaborate with key stakeholders to ensure IT systems align with business objectives and support growth initiatives.

Qualifications & Competencies

• Proven experience in IT leadership, Google Workspace administration, domain management, and cybersecurity.

• Strong technical proficiency in DNS, cloud services, email systems, and IT infrastructure.

• Expertise in IT security, disaster recovery planning, and data management.

• Ability to optimize IT solutions for scalability, cost efficiency, and security enhancement.

• Strong leadership and project management capabilities, with experience managing cross-functional IT teams.

• Exceptional problem-solving and analytical skills, with a proactive approach to IT challenges.

This role is ideal for a highly skilled, strategically thinking IT professional who can drive innovation, security, and efficiency in a fast-paced business environment.