What are the responsibilities and job description for the Medical Receptionist/Front Desk position at Virtual Staffing Solutions?
Virtual Staffing Solutions is seeking a motived and energetic Medical Receptionist with exceptional customer service experience for our Greenwood, Indiana office. We provide Psychiatry and Mental Health services.
Primary Job responsibilities include:
- Scheduling for multiple providers through an EMR system
- Registering patients, checking in and checking out
- Manage incoming and outgoing calls, faxes and emails
- Inputting patients information for referrals
- Gathering patient's medical records
- Proficiency in computer applications such as Microsoft Word and Excel
- Must know medical insurance policy and procedures and/or be familiar with insurance portals
- Contacting local medical offices
- Additional responsibilities as needed
- Performing other admission and scheduling tasks such as clerical and secretarial work
A high school diploma or equivalent, plus two years of work experience in a related field, is required for this role. This position requires familiarity with industry-standard concepts, practices, and procedures to plan and meet daily goals. The ideal candidate should possess exceptional communication and problem-solving skills and should be highly organized. It is critical that the applicant knows how to be empathetic but firm when balancing patient service and policy.
Other requirements are as follows:
- Ability to sit or stand for long periods of time
- Ability to bend, lift and carry up to 25 pounds occasionally
- Attention to detail
- Proficiency in conversational Spanish (preferred)
- Ability to remain calm while multitasking in a busy environment
- Ability to maintain patient confidentiality
- Proficiency in computer applications such as Microsoft Word and Excel
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Opportunities for advancement
- Paid orientation
- Paid sick time
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- No weekends
Experience:
- EMR: 2 years (Required)
- Medical Office: 2 years (Preferred)
- Insurance verification: 2 years (Preferred)
Ability to Relocate:
- Indianapolis, IN 46227: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $18